[Resolved]  Yamaha Motor India — rusting issues with my fazer 25 and no solution from service cent.

Address:Thane, Maharashtra, 400608

I have been facing various rusting problem with my bike fazer 25 from 1-2 months of purchase. Various internal parts some nuts bolts have started rusting and the major rusting is on the disk brakes which is very dangerous. After repeatedly complaining the service center they have ignored my issues. The service centers name is aims yamaha thane. I am providing the details expect you to give me proper solution for the same.
Vehical no:mh 04 je 8027
Model:fazer25
Contact no:[protected]
Mail id:adidhawle. [protected]@gmail.com
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Nov 22, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2018
Yamaha Motor India Customer Care's response
Dear Aadesh Dhawle,

We regret for the inconvenience caused.

We have shared your details with customer care team. They will contact you soon

Regards,
Team Yamaha India
Verified Support
Oct 22, 2018
Yamaha Motor India Customer Care's response
Dear Aadesh Dhawle,

We have tried to calling you but the call was not connected. So, we request you to suggest suitable time to call back.

Regards,
Team Yamaha India
Complaint comments 

Comments

I have purchased yahama R15 privious 2 month ago but still i am not get bike number when i visit show room i asked him when i got my bike number he told me that "2 se 3 month lagta hai". suggest me pls
Yamaha Motor India Customer Care's response, Oct 26, 2018
Verified Support
Dear Ranjeet,

Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
The service provided by the yamaha cervice center of Sambalpur is very pathetic and the wating period for the average bike is talking from 11am to 4pm and the when the complain is being made by the to showroom authority there response is its the customer fault that they are coming late in the morning its a kind of mental tourture
Yamaha Motor India Customer Care's response, Oct 26, 2018
Verified Support
Dear Md. Arif Azaz,

Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

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