[Resolved] Snapdeal.com — information about fraud or not

[Resolved] Snapdeal.com — information about fraud or not

A Anup2580 from Ankola, Karnataka

Today i received a certificate of achievement stating that i won rs 1, 00, 000/- (Rs one lakh) alongwith scratch card coupon and a letter with the terms and conditions for claiming the prize of 1 lakh rupees via post. It is stated in the letter that all the prize related information will only be available on the prize helpline number i. E [protected] and not on the company's customer care number. The sender's details are as follows: Signature For snapdeal.com Prize department Nalini ranjan avenue basantalla saha road, new alipore, kolkata-700053 Is this fraud or real?? +1 photos Was this information helpful? No (0) Yes (0)
Mar 17, 2019 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Feb 14, 2019 Snapdeal.com Customer Care's response Hi Anup2580, Please do not respond to any communication claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request customers for unsolicited financial info or advance payments in exchange of rewards. Our offers are available on our website and app. Thanks! Team Snapdeal
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Priyank Gowda

from Bengaluru, Karnataka

I am fedup of your courier partners they are not able to deliver my order in time it is all most 20 days. I need some one to contact me from snapdeal.

Snapdeal.com Customer Care's response, Feb 15, 2019

Verified Support

Hi Priyank,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal