Snapdeal.com Customer Care
Snapdeal
Website: | www.snapdeal.com |
Address
238, 1st Floor, Okhla Industrial Estate, Phase III New Delhi New Delhi District Delhi India - 110020 |
Customer Care Phone Numbers and Contacts
Phone:
+91 88 8825 4614 [Delhi]

986

382
+91 92 1269 2126 [Customer Care]

1379

980
+91 12 4660 0200 [Gurgaon]

483

279
Additional info
Jasper Infotech Pvt. Ltd
246, 1st Floor, Phase-III, Okhla Indstl. Area, New Delhi
+91 92 1269 2126
Mumbai
203 II Ecospace II Mogra Village, Old Nagardas Road II, Andheri East II, Mumbai
Chennai
Nu-Tech Commercial Complex, New No.73, 2nd Floor, Arcot Road, Kodambakkam, Chennai, Tamil Nadu
246, 1st Floor, Phase-III, Okhla Indstl. Area, New Delhi
+91 92 1269 2126
Mumbai
203 II Ecospace II Mogra Village, Old Nagardas Road II, Andheri East II, Mumbai
Chennai
Nu-Tech Commercial Complex, New No.73, 2nd Floor, Arcot Road, Kodambakkam, Chennai, Tamil Nadu
Bangalore
Fremont Terraces, 3580, Third Floor, 13 G Main Rd., 4th Cross, Indiranagar, 2nd Stage, Bangalore
View More Information... Fremont Terraces, 3580, Third Floor, 13 G Main Rd., 4th Cross, Indiranagar, 2nd Stage, Bangalore
Customer satisfaction rating

Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.
Working hours
Mon | 12:00 am - 12:00 am |
Tue | 12:00 am - 12:00 am |
Wed | 12:00 am - 12:00 am |
Thu | 12:00 am - 12:00 am |
Fri | 12:00 am - 12:00 am |
Sat | 12:00 am - 12:00 am |
Sun | 12:00 am - 12:00 am |
Snapdeal.com related photos (7985)
Complaints with pictures are more trusted and informative View all
Snapdeal.com Complaints & Reviews
Sort by:
Snapdeal.com — Return requested but item was not picked up yet
Team,
With reference to the order no Order ID: [protected] Placed on 02 Dec, 2020, we have requested for return on 8th Dec 2020 till now item was not yet picked up. Only once we received a call for return pickup.
Item
Beetel X-73 Cordless Landline Phone ( Black )
The above card less phone buttons are not working.
Kindly arrange to replace/ refund the money.
With reference to the order no Order ID: [protected] Placed on 02 Dec, 2020, we have requested for return on 8th Dec 2020 till now item was not yet picked up. Only once we received a call for return pickup.
Item
Beetel X-73 Cordless Landline Phone ( Black )
The above card less phone buttons are not working.
Kindly arrange to replace/ refund the money.
Complaint Status
[Jan 20, 2021] Snapdeal.com customer support has been notified about the posted complaint.
Post your Comment
I ordered walnut worth 900rs on 26th November 2020. Order id is [[protected]] . On app it showed expected date of delivery...
Snapdeal.com — Levis refund money
Mujhe gandh a product mila tha jisko me pichle 1 saal se return request create kar raha hu har bar delivery boy aata hai or quality check failed kar deta hai but mujhe koi refund ammout 1432 rs abhi tak nahi mila
Post your Comment
Snapdeal.com — Under garment
I refunded my undergarments, which was ordered on 23.12.2020, but still this date you not refunded the amount of Rs518.00 till today, please refund my said amount immediately. R.N.Mukherjee, Advocate
Complaint Status
[Dec 30, 2020] Snapdeal.com customer support has been notified about the posted complaint.
Hi Ravi!
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
Post your Comment
Snapdeal.com — Refund
Refund initiated but money not received
Complaint Status
[Dec 26, 2020] Snapdeal.com customer support has been notified about the posted complaint.
Dear Customer,
The refund against your order has been processed from our end. It will reflect soon in your account.
Thanks!
Team Snapdeal
The refund against your order has been processed from our end. It will reflect soon in your account.
Thanks!
Team Snapdeal
Post your Comment
]: your prize amount of 12, 80, 000 will be deposited in your a/c when you pay 12, 800 1% of your total amount as tds (Tax...
I have ordered OPPO A53 mobile and I received samsung B110 i request for refund or replacement i raised complaint on 21st...
Snapdeal — Want to remove Street dogs
Street dogs in my area are becoming very dangerous day by day they are bitting to everyone specially to children's.
people are scared of these dogs. So i am requesting to you please take some imediate action on this and remove all dogs from my street.
people are scared of these dogs. So i am requesting to you please take some imediate action on this and remove all dogs from my street.
Complaint Status
[Dec 20, 2020] Snapdeal.com customer support has been notified about the posted complaint.
Post your Comment
Snapdeal — Transaction not completed amount debited, but not come refund.
Sir, i booked some item in snapdeal on 15/12/2020, but payment process not completed two times at avenue gateway, but the two amounts debited in my bank account.
I attached and send png photo also to you.
So, please refund the two amounts the same to my bank account
I attached and send png photo also to you.
So, please refund the two amounts the same to my bank account
Post your Comment
Snapdeal.com — Not providing refund of the product
Snapdeal said that you should self-return product but now they are not refunding my refund and courier and now they closed my return request.
Order id : [protected]
Order id : [protected]
Complaint Status
[Dec 16, 2020] Snapdeal.com customer support has been notified about the posted complaint.
Hi Kaushal,
We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.
Thanks!
Team Snapdeal
We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.
Thanks!
Team Snapdeal
Post your Comment
Snapdeal.com — I order a brass black jewellery set and it came a golden one and it is damage also
When l call in snapdeal that l order a black brass and it came a golden color and item was damage also .they say black brass jwellelly set is sold and said can l confirm golden one l said l dont want golden one ...
Really l have disappointes.. Now l want refund from snapdeal please give me refund
Really l have disappointes.. Now l want refund from snapdeal please give me refund
Complaint Status
[Dec 11, 2020] Snapdeal.com customer support has been notified about the posted complaint.
Hi Praveena,
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
Post your Comment
Snapdeal.com — Organic indigo colour
Company has not returned my 213 rupees even after several mails and calls to company executive after passing more than one and half month.
Complaint Status
[Dec 10, 2020] Snapdeal.com customer support has been notified about the posted complaint.
Hi Customer,
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
Post your Comment
Snapdeal.com — My mi smart band does not switch on
My smart watch dose not switch on😡😡🤬
Complaint Status
[Dec 06, 2020] Snapdeal.com customer support has been notified about the posted complaint.
Post your Comment
Snapdeal.com — Not got order which I have ordered but showing status as delivered
Order Id:[protected]
Sub Id:[protected]
Physics textbook part 1
Sub Id:[protected]
Physics textbook part 1
Complaint Status
[Dec 05, 2020] Snapdeal.com customer support has been notified about the posted complaint.
Hi Shankari!
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
Post your Comment
Despite repeated assurances, they did not issue refund. Thet kept giving new timeframes of 24, 48 and 72 hours. They are shameless...
I bought a handbag from snapdeal which i should hav got on oct 22 2020 but d courier guy didnt deliver d parcel to me instead...
Snapdeal.com — Not return my refund against my order no. 43976460355
I have ordered a chokor necklace through snapdeal on 8 Nov, 2020 and it delivered on 14th november. After opening box it's found empty. I am complain against this by email/app but your resolution it's not satisfactory. You have informed I have not fulfilled your internal checks. What is this. I have paid you payment and it is my right get right ordered item or money back.
I an again request to you please look into this matter and refund me urgently.
I an again request to you please look into this matter and refund me urgently.
Complaint Status
[Nov 29, 2020] Snapdeal.com customer support has been notified about the posted complaint.
Hi Customer,
We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.
Thanks!
Team Snapdeal
We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.
Thanks!
Team Snapdeal
Post your Comment
I have ordered a black heel shoe through Snapdeal online on dated 20 Oct 20 with order I'd [protected].
The status...
The status...
Extremely unprofessional behaviour from their end. Daft customer service. Despite repeated promises to cancel the product,...
I have ordered "Red Tape Slip On Genuine Leather Brown Formal Shoes" Order ID: [protected]. Which is not right fit to my leg...
Latest Resolved
- Due to technical issue not able to Login seller account
- return pick up of item
- Received an empty box
- product undelivered, yet said it's delivered.
- indo challenge all colour car&bike scratch remover
- Indo challenge all colour Car&bike scratch remover
- Not sharing invoice copy
- indo challenge all colour car & bike scratch remover advance formula rubbing compound
- not refunding for the returned product
- Mobile phone I returned and didn't get refund.
Featured Complaints
Snapdeal.com Snapdeal.com - Offers Snapdeal.com Snapdeal.com - Micromax juice 2 aq5001 (8gb, silver) Snapdeal.com Snapdeal.com - Herbalife formula 1 shake 500g weight loss - vanilla
We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.
Thanks!
Team Snapdeal