[Resolved] Max Life Insurance — mis-selling of max life insurance policy | |||
महोदय, उपरोक्त विषय में निवेदन है कि प्रार्थिनी का बचत खाता एक्सिस बैंक बोहडापूर, ट्रांसपोर्ट नगर, जिला ग्वालियर में है ।चुकि प्रार्थियों का निवास हरिशंकरपुरम है तथा प्रार्थिया को लाॅकर की भी आवश्यकता है ।इस कारण प्रार्थिया ने बोहडापुर शाखा में सम्पर्क किया जिस पर उनके द्वारा व्यक्त किया गया कि बोहड़ापुर शाखा में लॉकर नहीं है तथा फूलबाग शाखा में लॉकर है, जो नजदीक है ।अतः आप वहां अपना लॉकर खुलवाले । इसके पश्चात प्राथिॅया द्वारा फूलबाग शाखा में सम्पर्क कर अपना लॉकर खुलवाया तथा शाखा द्वारा प्रार्थिया एवं उसके पति की लाईफ इशौरेन्स की पॉलिसी 1, 01, 813 / - रूपये वार्षिक प्रीमियम का किया गया तथा प्राथिॅया के पति के नाम पर 50, 000 / - रूपये की पॉलिसी कर दी।बिना उनकि स्वतंत्र सहमति के। जैसे ही जानकारी हुई तो दिनांक 26.07.16 को आपकी शाखा में आवेदन पत्र प्रस्तुत किया गया ।दोनों पॉलिसी निरस्त करने बावत् दिनांक 26.07.16 को आवेदन पत्र प्रस्तुत कर दिये है जिसमें से एक पॉलिसी निरस्त कर दी गई थी ।प्रार्थियों की पॉलिसी निरस्त नहीं की गई ।तथा दसरी पॉलिसी पर सदभावना पूर्वक विचार नहीं किया गया तो प्रार्थियों द्वारा दिनाक 17.04.2018 को रजिस्टर्ड डाक द्वारा पुनः आवेदन पत्र प्रस्तुत किया गया, उस पर भी सदभावना पूर्वक विचार नहीं किया गया है । श्रीमती मनीषा जादौन पत्नी श्री वीर सिंह जादौन (एड्वोकेट) निवासी हरिशकरपुरम कॉलोनी, लश्कर ग्वालियर मो.नं.[protected], [protected] Was this information helpful? | |||
Apr 12, 2019 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Feb 25, 2019 Max Life Insurance Customer Care's response Dear Sir/MadamWe apologise for the service experience you've had. Please give us an opportunity to serve you better. Please inbox us with your contact number and we shall get in touch with you to understand how to fix the issues you're facing with your policy. Regards, Team Max Life Insurance Verified Support Mar 01, 2019 Max Life Insurance Customer Care's response Dear Customer, Thank you for sharing your contact details with us. Our customer representative will connect with you to address your query. Regards, Team Max Life Insurance
Verified Support Mar 11, 2019 Max Life Insurance Customer Care's response Dear Sir, Our customer service team tried to reach out to you but the call couldn't connect through. We would request you to please provide an alternate number or preferred time to speak with you as we require additional details to investigate into your concern. Further, for any clarification in future, we request you to kindly mark an email onmanager.[protected]@maxlifeinsurance.com having policy numbers in subject line. Do reach out if there's anything else we can help you with. Regards, Team Max Life Insurance | |||
 2 Comments | |||
Comments
Regarding max life policy insurance issue contact to me for this number [protected], [protected]
Reply
Hello,
my name is Manu Ruhela, customer of Max Life Insurance, Policy No[protected] and[protected]
but this is my big mistake as a customer, nobody attend Phone after getting policy, i want to switch.
gurugram office, nobody pick the phone. as a customer i drop a complaint against your office.
Regards
Manu Ruhela
my name is Manu Ruhela, customer of Max Life Insurance, Policy No[protected] and[protected]
but this is my big mistake as a customer, nobody attend Phone after getting policy, i want to switch.
gurugram office, nobody pick the phone. as a customer i drop a complaint against your office.
Regards
Manu Ruhela
Max Life Insurance Customer Care's response, Mar 1, 2019
Verified Support
Dear Neetu,
We are very sorry about the inconvenience caused to you, and will help with its resolution. Thank you for sharing your policy number. Our customer service team will reach out to you shortly to help understand the issue in detail and resolve it.
Regards,
Team Max Life Insurance
We are very sorry about the inconvenience caused to you, and will help with its resolution. Thank you for sharing your policy number. Our customer service team will reach out to you shortly to help understand the issue in detail and resolve it.
Regards,
Team Max Life Insurance
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