[Resolved]  Dish TV — customer response

Address:8th cross, Hosa road, 560100, Bangalore, Karnataka

I raised a Deinstallation and Reinstallation request for dish TV on 7th june

The Customer service is so pathetic that dont even know whether the issu is resolved or not

The technician dont lift the call .They will tell they will come in half an hour and it will never happen and you call to customer service they will say it will be done By EOD and almost 10 days over it is not yet rectified and Area service Manager will not lift the call ans speak

Not giving the service on one side but what irriates the most is they should have some courtesy to lift the call and say they are not coming . they will make you all the day wait and finally they will say we will arrange a call back

Absolute non sense and Pathetic service . I dont know from where this arrogance comes from . At least respect customer time and answer the calls

If you are not intent to service the customer stop the business
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Jul 23, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Jun 17, 2019
DishTV Customer Care's response
Dear Manoj,

As per our telephonic discussion on the number [protected], you confirmed that your issue has been already resolved. Kindly let us know if you need any further assistance.

Regards,
Online Team
DishTV
Complaint comments 

Comments

I have not happy your dishtv any one is not resolve my problem or your costumer call centre are not pic my call
Or nobody are resolve my problem so please put your box and refund my payment I will change other network will we provide me best service
Or you have not resolve my problem than I will case your company because I am very disappointed
DishTV Customer Care's response, Jun 17, 2019
Verified Support
Dear Shisu,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Jun 25, 2019
Verified Support
Dear Shisu,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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