[Resolved] Yamaha Motor India — unsatisfactory servicing | |
Hello sir, This is karam sangkar singha, a resident of sudarshanpur (Iii), hailakandi, assam. Recently, i bought a new yamaha ray-z from yamaha drome, sonai road, silchar, assam. The details of the vehicle is as follows : User name : karam sangkar singha Mob no. : [protected] Email : [protected]@gmail.com Vehicle class : m-cycle/scooter Vehicle no. : as11r4669 Chassis no. : me1sed1r5k0006606 Complain : as on 1st free servicing dated 18/07/2019, the mechanics charged money for servicing. Water servicing was not done properly. They did not follow nay queue for water servicing. The employees are not friendly. They gave priority to the people known to them. Kindly intervene the matter. Was this information helpful? | |
Aug 26, 2019 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Jul 24, 2019 Yamaha Motor India Customer Care's response Dear karam sangkar, We regret for the inconvenience caused. We have shared your details with customer care team. They will contact you soon Regards, Team Yamaha India Verified Support Jul 24, 2019 Yamaha Motor India Customer Care's response Dear karam sangkar, We regret for the inconvenience caused. As per your discussion with our Customer Care Executive we will share your feedback. Regards, Team Yamaha India | |
 2 Comments | |
Comments
Chidambaram show room dealers very worst in service, because to take so many complaint but solved one or two complaint, they labour charges 600 rupees, no response including staff and manager.
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Reply
Karthigeyan MS's reply, Jul 19, 2019
Yamaha showroom in Chidambaram
Yamaha showroom and service in RPG showroom, KATTUMANNAR KOIL. showroom is change to location, so temporary service not available, so many loss of petrol charges to be checked in working condition.
Yamaha Motor India Customer Care's response, Jul 24, 2019
Verified Support
Dear Karthigeyan,
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.
Regards,
Team Yamaha
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.
Regards,
Team Yamaha
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