[Resolved]  IndiaBulls — foreclose personal loan.

Address:380007

Hello team,

I want to close my indiabulls dhani loan, i have called 3-4 times on your customer help line, every time they told me that we'll send you a link for the foreclose the account, still i haven't receive it.

Can you please contact me or send me the link, so i can close the loan.

Other thing is when you guys call us for the loan at that time everything goes smooth, but when we require help from your end then why you guys were behaving like we made a mistake.
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Oct 21, 2019
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2019
IndiaBulls Customer Care's response
Dear Shrikant.Soni001,

Apologies for the inconvenience. We request you to share your contact number via private message so that we can help you in a better way.
Sep 12, 2019
Updated by Shrikant.Soni001
Dear Team,

As per your telephonic and email request, I had tried to foreclose the account from the application but every time I was getting invalid agreement ID. Can you guys please provide me the solution, So I can close the loan.

My Mobile Number: [protected]
My Email ID: shrikant.[protected]@gmail.com
Sep 12, 2019
Updated by Shrikant.Soni001
Getting every time.

Guys please do something ASAP, because of day by day delay I have to pay the extra interest.

Verified Support
Sep 14, 2019
IndiaBulls Customer Care's response
Dear Shrikant.Soni001,

Apologies for the inconvenience. We request you to share your contact number via private message so that we can help you in a better way.
Verified Support
Sep 14, 2019
IndiaBulls Customer Care's response
Dear Shrikant.Soni001,

Our team tried calling you but couldn't get through. We request you to connect on our toll-free number[protected] for further assistance in this regard or you can also write to us at [protected]@indiabulls.com
Sep 17, 2019
Updated by Shrikant.Soni001
No has called me and I had 3 instances regarding communication with your customer care always they asked like we'll share the link.

Why you guys are not sending an email or SMS for foreclose the loan????
Sep 17, 2019
Updated by Shrikant.Soni001
my mobile number [protected]
Verified Support
Sep 19, 2019
IndiaBulls Customer Care's response
Dear Shrikant Soni,

We hope that our team has contacted you and assisted you with your request. Do let us know for any assistance required in future.
Complaint comments 

Comments

Hello My name is k.Balaramamurthy
My registered mobile no. [protected]
My Customer id : [protected]
This 2nd my emi Monet 1286 rupees debited from my account, But after 3 days today this month 5th again debited Money from my account What is thos why it is happened please reverse my money immediately and explain me Why it was happends
IndiaBulls Customer Care's response, Sep 12, 2019
Verified Support
Dear shado w,

We hope that our team has contacted you regarding your concern. Furthermore, we would request you to please connect with us on our toll-free number 1860-419-3333 for any future assistance.

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