[Resolved]  100Bestbuy.com — Non-receipt of my order

Hi,

I made a purchase at www.100bestbuy.com on or around 1st January 2013.

The product details are as below:

Product Name : Fisher Price - Thomas & Friends - Percy Train
Order No : 7802479

When I didn't get delivery of my order, I mailed them on 06th January 2013 and the reply they gave me was......

"""""" Dear Praveen ,

We regret for the inconvenience caused by us,

This is in response to your mail that,

We have received your complaint,Due to unavailability of Stock, we are unable to send you the
product.Kindly wait for 3-4 working days, we will ship you the product as soon as possible.

If you have any queries about the product please contact our customer care representative
at[protected]

Thank You For Utilizing Our Services

Regards
Customer Care
www.100bestbuy.com """""""""""""

Later also, I made several mails to them but did not get any reply. Till date, i.e., 20th January, I didn't get the order delivered to me.. Actually, I booked that order as a birthday gift for my child. Now it is of no use for me. How can I complaint over them...


Please email me to [protected]@gmail.com


Thank you

Dear Praveen,

As per conversation had with our executives we are processing your order for adding credit points in your 100bestbuy account.


If any more queries kindly contact us at [protected]@100bestbuy, call us on[protected]:

regards,
customer care team

Dear praveenmsv,

We are unable to track your complaint as certain data hasn’t been mentioned. Please share the following details with us for our Customer Care to get in touch with you:

Kindly send across your Name, Email ID, Contact number, to the below given email address.



If any more queries kindly contact us at [protected]@100bestbuy, call us on[protected]:



Thank you

With Regards

100bestbuy