[Resolved]  58888 — Unable to unsub 58888(WAP service)

Dear sir,

We are having two BSNL mobile connections bearing numbers [protected] and [protected] on 3G conversion .Even before the conversion we started receiving continuous messages from 58888 and it was renewed automatically.Even after we have contact the customercare and they assured that we wont be receiving messages in future but even after that still now we are receiving the same messages and renewals.Now we are unable to recharge or topup our balance because of this deductions for renewals.We are unable to topup for the past 2 months and also [protected] is going on minus balance .Please kindly arrange to do the needful to rectify the problem.For example:last time the above said number was recharged for Rs.100 and actually we are able to use the mobile for Rs.9.00 only.the remaining amount was detected as renewal of subscription and cost for UNSUB message.Because of this we have not recharged our mobile number till date.
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Aug 13, 2020
Complaint marked as Resolved 
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unable to unsub Y!Zone
i am also having the same problem being unable to unsub 58888, my phone no. is [protected]
This is reminder to you that I am coustmer of BSNL. My mobile No is [protected]. You are requested to unsubscribe all the services of 58888 with immediate effeict.
DEAR SIR
Please stop HOT VIDEO service from WAP(58888) on my mobile no [protected]. I have tried my best to stop it but it deducted Rs.30 every month from my BSNL account without any information. kindly unsubscribe this pack as early as possible & send the msg on my no [protected].
kindly expedite the action

Naval singh, Bareilly
i am MTNL user and m getting hollywood sizzlers contact from 58888, and wen i mesgd 'UNSUB' to 58888 it is replying dat u dint subscribe for any service. please stop sending these msges on ''[protected], '' and ther is no option for unsubscribe in your site (sms.indiatimes.com) also. please unsubscribe me.
DEAR SIR
Please stop HOT VIDEO service from WAP(58888) on my mobile no [protected]. I have tried my best to stop it but it deducted Rs.30 every month from my BSNL account without any information. kindly unsubscribe this pack as early as possible & send the msg on my no [protected].
kindly expedite the action

Nirbhaykushwaha, Shaktinagar
dear sir
I am getting this sms from 58888 service on mobile no.[protected].i tried many times to unsub this service but no use of it.Ithas deducted Rs.10every week and i have lost 1000Rs. because of this. so its humble request to unsub this serivce as soon as possible & please send me a msg on my mobile no [protected] when its done.

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