[Resolved] ABN AMRO Bank / Credit Card — Harassment by Recovery Agents for credit card dues. | |
Respected sir/madam, I would like to bring it to your kind notice that as per the RBI guidelines no bank is authorised to resort to harassment of any consumer through recovery agents (third party). Inspite of the above mentioned the ABN AMRO bank has voilated the law by sending two recovery agents at my doorstep at 8:00 pm, yesterday[protected] demanding to clear the credit card dues. Inview of this it is to inform you that I do not hold any card from ABN AMRO and the credit on this card is not in my knowledge, even though if the bank is holding me liable for the credit dues I therefore demand some significant proof from the bank against which the credit was exhausted by me. Moreover, I have not been receiving any credit card statements duly from this bank on my permanent address for the last 10 years now. All the details would be submitted and presented by me in person if required by the concerned authorities. However, at present I would request the authority to please look into my case and safeguard my public image which is being destorted and damaged by the bank. Thanks. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
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Hansalaya Building 15, Barakhamba Road, New Delhi, Delhi, India - 110001
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ABN AMRO Bank Credit Card — CREDIT CARD DUES
Sir/madam,I had taken a Freedom credit card of the ABN AMRO Bank no XXXX XXXX XXXX 6170 valid from 03/07 to 03/09 but they have upgraded my card without my permission in ABN AMRO Gold card xxxx xxxx xxxx 6947 and closed the freedom card A/c.
So they have levid upgradation charges for ths same, when i have not paid the upgradation charges to the bank they have charged me the late fee for it.
After the complain to the customer care executive they have reversed the Upgradation fee but not the late fees.
Every month they are charging the late fees and the amount is stands on Rs 2008.
Plz look into the mater & help to settle the A/c and close the issue with bank.
Regards
Ram Kumar Dubey