[Resolved]  ABN AMRO Bank Credit Card — Harrasment For collection of wrong dues

Address:South Delhi, Delhi

I had a credit card from ABN Amro Bank which was supposed to be free of cost but later on the bank levied charges without information & knowledge. They started making abusive collection calls to me & my family without trying to check their mistake.
I raised the matter with Banking Ombudsman & demanded a compensation of 3.5 Lacs for harrasment for 5 years by bank. Banking Ombudsman agreed that ABN Amro was at fault, but complaint rejected as compensation I claimed was not under it's authorization, I was advised to approach to any other authority for the compensation. Please guide me where to take the matter up & penalize the bank for it's wrong doings.
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Aug 13, 2020
Complaint marked as Resolved 
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ABN AMRO Bank Credit Card — WORNG DUES

Dear sir

I have abn amro bank credit card no. [protected] in the name of Dushyant Kumar. There is a issue, long time ago one call from abnamro bank regarding combo offer and i had rejected that offer. After that bank charged that amount in my statement. I have so many request to bank about the reverse the charges but till date bank not reverse the charges. Bank call me and forced me to chear the dues. Sir i have not used any combo offer so why i pay the amount. Pls what i do.

Thanks & regards
Dushyant Kumar
Email: [protected]@yahoo.co.in
PH-[protected]
ABN AMRO CREDIT NO. : AAB-[protected]
ABN AMRO COMP. REF. NO : [protected] (comp. no. recv dt 13 Nov.2009)


I would inform you that your bank charges Rs 4499/- + Rs 463.39 (now as on 25.11.09, added late fees & financial charges also) on September 2009 but this amount not related to me. On 17.09.09 a complained through mail but there was no response. The ABN Amro bank another replied on 13th November 2009, that this amount to be revert within 5 working days. But till date I have not received any mail regarding that amount from Abn Amro Bank..
On 25.11.2009 my wife attended “Leather world” Kolkata, Shyambazar, for purchase of a leather bag but the credit card declined to accept it showing the card is inactive. This a clean case of Insult to my wife, me also.
I would now request you to kindly look after the matter and inform me.

Pradip Saraswati
[protected]

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