ABN AMRO Credit Card — DUBIOUS STATEMENTS | |
I MR. GAUTAM DE HOLDING AN ABN AMRO CREDIT CARD NO.: [protected] VALID FROM 07/06 AND VALID THRU 08/09. THE PROBLEM STARTED IN THEIR STATEMENT PERIOD 13/10/2008 TO 12/11/2008. WHERE THEY CHARGED ME WITH PREMIER CLUB & SUPREME EXPERIENCE OFFERALONG WITH DINNING PLUS FEE DB A SEVICE TAX TOTAL AMOUNTING TO RS.5, 055.07. WHERE I DID NOT APPLY/AGREE TO ANY SUCH OFFERS. I COMPLAINED ABOUT THE SAME TO THEIR CUSTOMER CARE SERVICES WITH REQUEST NO. [protected] THEY SAID THAT THE SAME WILL BE REVERSED REFLECT IN MY NEXT STATEMENT. THEY REVERSED THE AMOUNT IN THEIR NEXT STATEMENT BUT CHARGED ME WITH LATE FEE & FINANCECHARGE AMOUNTING TO RS.1562.28 I AGAIN I CALLED THEIR CUSTOMER CARE & REQUEST NO. [protected] DATED 29/01/2009 &AGAIN THEY PROMISED TO CLEAR MY ACCOUNTS & SEND ME A CLEAR STATEMENT NEXT MONTH.NEXT MONTH IN THEIR STATEMENT PERIOD 13/01/2009 TO 12/02/2009 THEY AGAIN CHARGED RS.877.73 REASON: LATE FEE & FINANCE CHGS. I COMPLAINED &THEY ISSUED ANOTHER REQUEST NO. [protected] ON 28/02/2009 & THEY ASSURED ME THAT THE WHOLE THING WILL BE RESOLVED IN MY NEXT STATEMENT BUT AGAIN IN THE MONTH OF MARCH'09 THEY HAVE SENT ME ANOTHER BILL AMOUNTING TO RS.1202.13. THE WHOLE EPISODE IS THAT WITHOUT PURCHASING A SINGLE PRODUCT USING THEIR CARD THEY ARE SENDING FICTIOUS BILLS AND CLAIMING MONEY. I HAVE COMPLAINED ABOUT THE SAME SEVERAL TIMES FOR RECTIFICATION OF THEIR ACCOUNTS BUT UNFORTUNATELY IT HAS FALLEN ON DEAF EARS. Consequences : I AM BEING HARRASED BY THEIR TELECALLERS FOR MY OUTSTANDING DUES SEVERAL TIMES. IAM A BUSINESS PERSON AND MY REPUTATION IS BEING DAMAGEDREGARDING THIER FALSE CLAIM. Was this information helpful? | |
1 Comment | |
Comments
57%
Complaints
481
Pending
0
Resolved
276
View all 481 ABN AMRO reviews & complaints
+91 11 2370 2555
Hansalaya Building 15, Barakhamba Road, New Delhi, Delhi, India - 110001
View all ABN AMRO contact information
My card no. is [protected]
This has been going on for the last 5 months. Most horrific thing is - I never applied for the scheme, yet they charged the amt to me !!! This is continuous harassment.