[Resolved]  ABN AMRO Credit Card — non reversal of Credit Shield Policy & Late Payment Charges & Interest Thereon

The Manager Card Services,
ABN Amro Bank,
N.V., P.O. Box No. 418,
G P O, New Delhi – 110 001.
Email: [protected]@in.abnamro.com

Sub.: Settlement of Card.

This has reference to your mail dated 15.06.2008

Dear Sir,

This has reference to the above cited subject as I already informed you that the account has already been settled with your authorized representative of Mr. Sanjay of INHOUSE AOK, 3, Community center Naraina Industrial Area, Ph-1, New Delhi on 21.01.2007, but at the time of settlement of account the representative do not carry the settlement letter from bank he insure that the differential amount would be credited in my account in my next statement. But when I received the statement the amount has not been credited to my account and the same has been informed to the customer care center on 15.02.2007, but no action have been taken by them and ask me to pay the balance amount.

Please let me know by whom instructions the credit shield policy have been charged in my account and after informing the same to the bank thru customer care center why not the same have been credited in my account.

As all the payment was late for my card dues to the credit shield policy for which I had never applied. If the late payment charges and the amount of credit shield policy has removed from my account there is no pending balance due to me for pay. I do not asking for any amount which is actually used by me and not paid to the bank.

I again request you to kindly settle my account at the earliest otherwise I will be settle my account on my end.

Copy to:
Ms. Noorjahan (Coordinator)
International Consumer Rights Protection Council
D-3/301, The Rutu Estate
Ghod Bunder Road
Thane (West) 400607
[protected]@consumergrievance.com

All the above correspondece made with the bank but they have not taken any action in this matter so plese suggest me what I have to do I have all the soft copies and hard copies of this correspandance

Please suggest me.


Girja Shankar Pant