[Resolved] ABN AMRO Credit Cards — Poor Customer Service | |
Respected Sir/Ma'am, Im Sri Raghav and I'm working with HTC Global Services, Chennai. I have my Salary Account[protected] with ABN AMRO. On the 24th of October 2008 I had called the Customer Care for applying for a new Credit Card (Request No:[protected]. The Customer Care executive said the Sales Team will get in touch with me within 3 days. But th Sales Team never called. So I called up Customer Care again on the 30th of October to find the status. The Custoemr Care executive said he will take up another request (Req No:[protected] and ensure that they will get in touch with me within two days. Nobody called me. So I called up again on Saturday (November 1st) and launched a complain (Complaint No: [protected]). The Customer Care executive said they will contact me ASAP. But still no one has called. I have to bring to your notice that the Customer Service of ABN AMRO is pathetic and the organization is an embarassment to the banking industry on the whole. Even while opening the S/B Salary Account, I had so many problems that it took me almost a month to activate the account. I am posting this complaint on www.complaintsboard.com so that other customers will not take the pains o[censored]sing the services of ABN AMRO and be disappointed. Regards Sri Raghav Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 8 Comments | |
Comments
ABN AMRO Credit Card — WRONG INFORMATION PROVIDED BY SALES PEOPLE
DER FREINDS,FEW DAYS BACK I RECEIVED A CALL FROM ABN AMRO DELHI OFFICE, THAT BEING A SPECIAL CUSTOMER OF ABN AMRO THEY ARE OFFERING ME PLATINUM CARD WITH OPTION OF FREE HOLIDAYS & FREE GIFTS WITH COST OF APPX rS 6000/-. I ASKED HIM SIMPLY IT IS FREE OR COMPULSARY, THE SALES LADY TOLD ME, IT IS OPTIONAL I[censored] DONOT WANT GIFT, ABN AMRO WILL NOT CHARGE RS 6000/-. THEN I SAID OK.
THEN SHE SPECIFICALLY TOLD, NO TO ASK SAME QUESTION ABOUT OPTION OF GIFT TO VERIFICATION TEAM AS THEY ARE NEW & DONOT HAVE ANY IDEA ABOUT SCHEME.
AFTER 15 MINUTES, I RECEIVED CALLED FROM VERIFICATION DEPTT, REGARDING VERIFICATION I ASKED HER THAT GIFT OF RS 6000 ARE OPTIONAL WHICH I NEED NOT TO PAY. SHE DENIED & TOLD PLATINUM CARD CHARGES WILL RS 6000/-, & SAME WILL BE DEBITED FROM MY ABN AMRO CARD.
WHAT A NON SENSE, SALES PEOPLE ARE REALLY MAKING CUSTOMER FOOL.
Dear sir,
My MICRON STEEL & TUBES a/c NO. is 1465375 (branch) BRADY HOUSE, 14, VEER NARIMAN ROAD, FORT, MUMBAI-400023.
I had open an a/c in your bank through your agent MR.AJI JOSEPH.(ASSOCIATE MANAGER BUSSINESS BANKING).His contact no. is [protected].[protected].This person has make us fool by saying that will provide you all services but yet we didnt got any services.Bank has charges me 4000/= for not maintating my a/c.
REASON FOR NOT MAINTAINING A/C:
1)NOT PROVIDES ANY SERVICES LIKE - NET BANKING, CHEQUE COLLECTION FACILITIES, NO RESPONSE TO CUSTOMER.
THIS person is not attainding my call.
please take a quick action on this person.
I will not pay any charges to bank.
BECAUSE OF THIS PERSON I WAS MISGUIDE.
This will be request to bank to take a serious action on this person.
THANKS.
RAJENDRA MEHTA.
[protected].
My MICRON STEEL & TUBES a/c NO. is 1465375 (branch) BRADY HOUSE, 14, VEER NARIMAN ROAD, FORT, MUMBAI-400023.
I had open an a/c in your bank through your agent MR.AJI JOSEPH.(ASSOCIATE MANAGER BUSSINESS BANKING).His contact no. is [protected].[protected].This person has make us fool by saying that will provide you all services but yet we didnt got any services.Bank has charges me 4000/= for not maintating my a/c.
REASON FOR NOT MAINTAINING A/C:
1)NOT PROVIDES ANY SERVICES LIKE - NET BANKING, CHEQUE COLLECTION FACILITIES, NO RESPONSE TO CUSTOMER.
THIS person is not attainding my call.
please take a quick action on this person.
I will not pay any charges to bank.
BECAUSE OF THIS PERSON I WAS MISGUIDE.
This will be request to bank to take a serious action on this person.
THANKS.
RAJENDRA MEHTA.
[protected].
There is no proper response from customer care. Misguide lots.
Dear Mr. Sinha,
This is in reference to your email dated April 16, 2009.
We would like to inform you that we have referred your query regarding the reversal of Goodlife program fees to the concerned department and will revert to you shortly on the status of the same.
We appreciate your cooperation in this regard.
You may also quote the reference number [protected], in case you need any further clarification on the above resolution.
Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you.
Assuring you of our best services.
Yours sincerely,
Cardservices
-----Original Message-----
From: Rajesh Sinha (MSSL)
Sent: Saturday, April 25, 2009 5:07 PM
To: '[protected]@in.abnamro.com'
Subject: FW: Regarding the ( WORLD IS YOUR VACATION ) for good life program . [protected]
Sir
What are the issue why u are delaying in decision ?
If I already make decision to reversing from program then that is not meaning of asking the question .
Again today your representative harassing me asking several question regarding my personal issue?
Pl do immediately.
Regards
Rajesh sinha
This is in reference to your email dated April 16, 2009.
We would like to inform you that we have referred your query regarding the reversal of Goodlife program fees to the concerned department and will revert to you shortly on the status of the same.
We appreciate your cooperation in this regard.
You may also quote the reference number [protected], in case you need any further clarification on the above resolution.
Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you.
Assuring you of our best services.
Yours sincerely,
Cardservices
-----Original Message-----
From: Rajesh Sinha (MSSL)
Sent: Saturday, April 25, 2009 5:07 PM
To: '[protected]@in.abnamro.com'
Subject: FW: Regarding the ( WORLD IS YOUR VACATION ) for good life program . [protected]
Sir
What are the issue why u are delaying in decision ?
If I already make decision to reversing from program then that is not meaning of asking the question .
Again today your representative harassing me asking several question regarding my personal issue?
Pl do immediately.
Regards
Rajesh sinha
HTC Global Services caught by US Department of Labor
URL: http://www.htcinc.com
Companies which violate immigration laws need to be exposed. HTC Global Services is a company based in Troy, Michigan with offices around the world.
In India, it has offices in Tambaram, a suburb of Chennai.
This company has been found to violate US immigration laws. The following instances along with supporting evidence cautions employers and non-immigrant workers.
1. HTC Global Services has been found to violate the US Immigration laws on "6/8/2000" specifically "Failure to comply with subpart H or I (failed to obtain PW documentation)".
Refer case no : 213 in the excel document.
http://www.ilw.com/seminars/january2004_citation2j.xls
2. HTC Global Services has recently found to violate Immigration and Nationality Act (20.C.F.R Section 655.731) which includes withholding wages/salary from employee.
http://www.slideshare.net/ImmigrationWatchers/us-dol-conviction-of-htc-global-se...⇄
http://www.slideshare.net/ImmigrationWatchers/htc-global-services-us-department-...⇄
URL: http://www.htcinc.com
Companies which violate immigration laws need to be exposed. HTC Global Services is a company based in Troy, Michigan with offices around the world.
In India, it has offices in Tambaram, a suburb of Chennai.
This company has been found to violate US immigration laws. The following instances along with supporting evidence cautions employers and non-immigrant workers.
1. HTC Global Services has been found to violate the US Immigration laws on "6/8/2000" specifically "Failure to comply with subpart H or I (failed to obtain PW documentation)".
Refer case no : 213 in the excel document.
http://www.ilw.com/seminars/january2004_citation2j.xls
2. HTC Global Services has recently found to violate Immigration and Nationality Act (20.C.F.R Section 655.731) which includes withholding wages/salary from employee.
http://www.slideshare.net/ImmigrationWatchers/us-dol-conviction-of-htc-global-se...⇄
http://www.slideshare.net/ImmigrationWatchers/htc-global-services-us-department-...⇄
Please call to customer care. They will take the request to revert back the charges.
Dear Sir,
My name is Rajesh G Dave. I am in your Bank (ABN AMRO) customer last 7 year. My Credit Card No. is [protected]. I am regular customer of your bank. You shall wrong charge of late fee. We request you so please you close of late fee charges. Therefore I sadly I closed your banks credit card. So Please you close late fee charges of my Credit card.
We hope so you closed late fee charge into my Credit Card.
YOURS FAITHFULLY
RAJESH DAVE
My name is Rajesh G Dave. I am in your Bank (ABN AMRO) customer last 7 year. My Credit Card No. is [protected]. I am regular customer of your bank. You shall wrong charge of late fee. We request you so please you close of late fee charges. Therefore I sadly I closed your banks credit card. So Please you close late fee charges of my Credit card.
We hope so you closed late fee charge into my Credit Card.
YOURS FAITHFULLY
RAJESH DAVE
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+91 11 2370 2555
Hansalaya Building 15, Barakhamba Road, New Delhi, Delhi, India - 110001
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This is to inform you that, i have seen some overdue changes in my statement but no body inform me from your side regarding that over limit changes. and i have already told that into your CC department here is the complaint no.[protected], [protected], [protected].
Please remove these changes from my account. i will not be libel for this without any information. i will not be paid these charges.
Thanks
Manish Sethi
[protected]
[protected]
card no. [protected]