[Resolved]  ABN AMRO (Now RBS) Bank — Absolutely unprofessional and unethical

Address:

Thane, Maharashtra

This is about my ABN Amro credit card no - [protected]. in the month of March I got a call from the collections department by someone names Anuj (he also gave me his mobile number - [protected]) saying that I can settle my card account by paying Rs. 14321/- to which I agreed and asked the executive to send it to me in writing to which he agreed. Till date I haven't received an letter from your end. Today I got a call again from the collections department by someone named Tabrez. Just wanted everyone to know that the way he was speaking was absolutely not right. since he was raising his voice on the phone, I refused to pay the amount after which he started humiliating me and called up my home phone number and spoke to my mother (which was kind of a harassment). This kind of misbehavior and false promises (from Anuj) are definitely not accepted. Even now I am not sure if I'll be making the payment or not as I have been mislead and insulted by the bank executives.