Adani Energy Limited ,Maninagar — Unsolved Complain of Dt.11.6.09

Resp Sir,
V have applied for PNG Gas Connection in June 2008. Adanipeople came to our home in Month of May'09 & Installed Meter, Gas Point & Geezer Point all the work finish except joining the pipe between my Gas Stove & PNG Gas Point. Adani People told me that they will be back with in week. But they don't come to our home for more than 15 Days .So i personally visited Maninagar Office of Adani & inquired about the same .They told us to wait for 1 week again. Than i have book complain over phone No 27623264 & they give me CUSTOMER ID NO [protected] . After that i have tried to call them almost every alternate day to know the status of my complaint but every time same answer that they will come with in 1 week & start gas connection .Last i talked to Mr .Bhavesh Soni Customercare Executive & he told me that before Thursday(9.7.2009 ) Gas connection will start at my home without fail but still 2.40 P.M.Of 7.7.2009 none of Adani people came to my home .Also from today morning i am not able to contact u over phone b'se all our Customer care executive is busy message comes on phone no 27623264.
Hence i request you to pl. look in to the matter immediately & start connection As soon as Possible

Pl. treat the matter as most urgent & do the needful.

Thanks & Regards
Dakshesh J. Raval.
303 Krishnabhoomi Appartment,
36/2 Jayant Park Society,
Bhaduatnagar,
Maninagar,
AHMEDABAD - 380 050.
Mobile No : [protected] ( Register in ur records )
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PNG Gas Connection — Unsolved Complain

Respected Sir / Madam,

I, Altaf Gilani, Son of Rozina Gilani (Applicantion Number: 098719) has requested Adani Energy for a Gas connection at my residence before 6-8 months.

After 5 months, the pipeline and meter has been fitted to our residence and it was conveyed clearly that our supply will start within a week but it has been more then 2 months after the pipeline and meter has been fitted to our residence but still supply has not been started. My details are as below:

Applicant Name: Mrs. Rozina Ajitbhai Gilani
Application No.: 098719
Address: 502, 5th floor, Paradise park, 17 Khoja Society, Kankaria Road, Ahmedabad, Gujarat, India

After my constant calls to your customer care department also, I've not received any proper reply or action. So I've to write this email.

It has caused us inconvenient from from Adani Energy.

I hope to receive soon and positive response for same.

P.S.: There is already a Gas pipline fitted in our flat.



Thanks in Advance,
Altaf Gilani,
Mobile: +91-[protected]

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