[Resolved] Adani Gas — PNG connection pending since last 2 years | |||
Complaints[protected] &[protected]Adani PNG) is Pending since last 2 years. I am not getting any response from your PNG customer care since last 2 years or so. I am visiting them every week since last 6 months. As I was hearing repeated response "AMC Permission Pending" (which itself is an issue that how come AMC permission is pending for one particular bunglow since last more than 2 years, when the enitre societies have been connected 2 years ago as well as all adjacent societies were connected subsequently !!!!), I showed the Google map, even sent the soft copies (refer mail trail) of the same with clear indication that my house can be connected even without cutting the road. With repeated requests, some site person came to my home in 2nd week of May & even confirmed that AMC permission will not be required (even the main pipeline is passing just outside my compund wall & even the milestone is erected outside my compound wall) and he promised that connection will be given in 10 days. 2 months have since passed & i visited your customer care centre every week again after that but again hearing same response. No senior person is available, when asked for their cell number, response is given that they will contact me; but none has contacted so far. chintan mehta Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
I ketankumar k. Patel had Filled the Application form no.342280 for new residential pipe natural gas connection (PNG) on date: 12/10/2011, but we haven't receive any response from you till date.
Ketankumar kalyanbhai patel
A/5 Gopalak Appartment, Jagabhai Park,
Rambag, Maninagar,
Ahmedabad-380008,
Ketankumar kalyanbhai patel
A/5 Gopalak Appartment, Jagabhai Park,
Rambag, Maninagar,
Ahmedabad-380008,
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+91 79 2754 1988
+91 79 2762 3264
8th Floor, Heritage Building, Nr. Gujarat Vidhyapith, B/h Visnagar Nagrik Bank, Usmanpura, Ahmedabad, Gujarat, India - 380013
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Complaints C[protected] & [protected] (Adani PNG) is Pending since last 2 years
We have given a return complain in for not getting the PNG connection on 30/08/2010 with complain no-C[protected]. After that we have repeatedly visited your office in ahmedabad near helmet circle but was all in vain. The last complain was given in june at your office with complain no-[protected] and was assured by your customercare representative the connection will be done by August end.
On 17/08/2011 some of your representatives visited our society for the connection of PNG gas for the people who have paid the money only 2 months ago, when asked them when we will get the connection since we had paid 2 years back.. The answer given was that your name is not on our list so we will not fit the connection...
Again we visited your office today i.e. 18/08/2011 at 12 noon which has been sifted to near asia school, ahmedabad and ask the answer for the same, again the same answer which we were getting since last 1 year that" Madam we have entered your complain will get back to you soon" When ask to meet to the manager of the branch were told that he is not present in the office.. when ask for the contact number of him, we were told that they dont have the contact number...
Henceforth I am for the final time requesting you to provide me the connection within 7 days of this mail otherwise we will approach consumer forum
(1) for not providing the connetion in time
(2) for not providing the answers for the complaints given
(3) for not allowing to meet the higher authority of the ahmedabad branch and also not providing his contact no.
Also note that after 7 days we will not allow your representatives to enter our house and will send you the legal notice to compensate for the harassment done.