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[Resolved]  Aircel — Unsubscribe from aircel music connect

Hi,

I have not subscribed the aircel music connect service. But without any prior information for the past month i have been charged 30/per month for my sim"[protected]" and today i received a message that i will be charged for next month also. I am trying to call the customer care but in vein. I need to unsubscribe from the music connect service and the charged amount should be repayed to my account.

Thanks,
Shubham Sharma
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments  84 CommentsShareTweet

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Aircel — showing not subscribed when calling

when i call any no. it showing not subscribed. i bought this connection in january. my no is [protected]
please help me. i cant call in any no. thank you.

Aircel — song

sir, mai abhi aircel ka num use kar raha ho num ha [protected] jab kabhi bhi mai pk song web site ko open karta ho to open hone ke baad wah apne aap band ho jaati hai aur likha hota hai the page cannot be displayed kya sir aap ki servics mai koi problem chal rahi hai
Aisa toh nahi ki songs pk site main hi gadbadi ho?

Dusri koi website aapne try ki hain?
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when i call any no. it showing not subscribed. i bought this connection in january. my no is [protected]
please help me. i cant call in any no. thank you

Aircel — unsubscribed offer subscribed

Always getting calls from aircel for promotional offers,i usually disconnect but this time i listened to the whole recording of the offer which was ''subscribe to Aircel Friends Zone'' and i disconnected the call, but after a while i got a message from aircel that u hav been subscribed for the offer, you are charged Rs.30, i felt so cheated. i tried calling customer care but it is so confusing, got tired and then stopped trying . i usually get my mobile recharge of Rs.50 but for this time i had got my mobile recharge of Rs 100. My mobile number is [protected]
Yes theses promo calls and messages can be the reason for these activations when responded, try to get your DND service activated and get rid of this problem.

Aircel — Deliberately enabling music tune

Hi, i have recently taken Aircel sim, no.[protected]. I got call from Aircel regarding music tone , i said no for that but they activated it deliberately and deducted Rs 30. After complaining they refunded the amount. Again in next month they deducted Rs 15 saying music tune got auto renewal and refused for refunding. Why i should pay for which i never activated. Please help.
It can happen when you respond to these marketing calls and messages. In order to get rid of these try and get the DND service activated. Thereafter you will have no more unwanted activations and deduction in balance. Wish you luck.
Hi,

I have not subscribed the aircel music connect service. But without any prior information for the past two months i have been charged 30/per month totally 60rs for my sim"[protected]". I am trying to call the customer care but in vein. I need to unsubscribe from the music connect service and the charged amount should be repayed to my account.

Thanks,
senthil kumar
Hi, I have not subscribed the aircel music connect service, but without any
prior information for the past two months i have been charged 30Rs per
month totally 60rs for my sim" [protected] ". I need to unsubscribe from
the music connect service and the charge amount should be repayed to
my account...

Aircel — music calls

Dear sir,

i'm repeatedly receiving calls from your network asking for caller tune, dialler tune this that everything. can you please stop these calls to my mobile immedialtely as it disturbs a lot............................. my no [protected]
Dear Customer,

We regret the inconvenience. Kindly mail us your registered details ( name, address ) along with Aircel number so we could verify and escalate the same at the earliest . Do mail us at [protected]@aircel.co.in .

Regards
Aircel Customer Service Team
Dear Customer,

you could even register your number in DND ( do not disturb ) list by sending START(space)0 to 1909 .

Regards
Aircel Customer Service Team .
Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same.

Regards
Aircel Customer Service Team
Dear Customer,

Thank you for sharing the details. Your concern has been escalated for a resolution.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team
Dear Customer,

We regret the inconvenience caused to you.

This is with reference to your communication dated 22/09/2011 regarding Amount Deduction concern.
We hope your concern has been resolved and you are satisfied with the resolution provided.

Please do get back to us in case of any further concern.

Regards
Aircel Customer Service Team
I am also facing the same issue. I recently bought this aircel sim and it has already started giving me enough problems. 90% of the calls i get are promotions and also the music connect service has automatically been enabled and i've lost Rs.30/. Please deactive/unsubscribe my number from this service. It is[protected]. Kindly cancel and re-credit the amount. It is registered to Ms.Lavanya Subramanian.
I have not subscribed the aircel music connect service. But without any prior information for the past two months i have been charged 30/per month totally 60rs for my sim"[protected]". I am trying to call the customer care but in vein. I need to unsubscribe from the music connect service and the charged amount should be repayed to my account.

Aircel — aircel music connect

Without any prior information, Aircel has activated music connect in my mobile number ([protected]). For the past two months, they deducted 60 rupees (30 +30) from my account. When I called customer care, they told that no services are activated in my number. But in January 4th also, they deducted 30 rupees. Please help me to unsubscribe this service.
Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. Please do get back to us at [protected]@aircel.co.in for any other assistance.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

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