[Resolved]  Aircel — Rude Behaviour/Threatening

From the day I bought Aircel prepaid sim, I constantly receive calls form customer care regarding activating dialer/caller tones, I have told the many times that I am not interested but despite of that, again on 12th august 2009 at 13:26 I received a call from Aircel Customer Care office, for first first few seconds of that call I could not understand what they were saying because the caller was laughing and joking with someone behind, I hung up the call and again at 13:30 they called again and the caller again in a laughing and funny tone said that the call I just received was from his friend and He himself has gone to drink water and asked if I would like a caller/dialer tone, so I told him that pls stop doing this stupidity, since I have told u many times before that I am not interested, I hung up the phone again and again after like 2 seconds he called again and starting asking me where I am from and why I do not require a dialer/caller tone, I told him that It is my decision whether or not I want one or not and I told him again in a steady voice that stop calling me ones n for all and I hung up, after 2 second again I received a call from them and the caller this time starts to threaten me, He asks me where I am calling from so He can come see me ( In hindi he said "tu kahan se bol raha hai yeh bata, phir mein bataoonga tujhe") after hearing that I lost my temper and said back few words and I told him that I will put my number on DND list so he won't be able to bother again to which He laughed and some other voices coming from behind laughed too n so I hung up and call the customer care and told them to put my number on DND, which they told me will take 45 days, and I requested them to write down my complaint of the calls which I just received from them which was rude and threatening, to which they replied to go to their site and make a complaint their.I do not see any section on their site regarding making complaints therefore I am making this complaint here and I hope that concerned authorities takes the appropriate steps on this complaint.

Jasjeet Singh
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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I totally agree, I have just started using Aircel and the customer care executives are very rude and they get personal, I cannot tell my phone number for privacy reasons but if this keeps happening the aircel will lose its customers very soon, as I am changing to some other phone service very soon.
I am quite sure sumone mst have played a prank on you, , , customer care executive generally don’t do such things, try calling back to confirm it!!!

Aircel — rude behaviour

sir,
i ve got phone call form the number this [protected] they asked me the mobile number and other information about me and they said me about dailer tune offer and i am listen that and after she asked me please subscribe the dailer tunes i said idon't want & i don't like it then she talked me with some rude so please take action for this immediately.
thanking you sir,
Dear Customer,

We appologise for the inconvenience caused. In order to take it further we need to get more details about the concern. Kindly mail your contact details (Full name, address, Email ID ) to our Email ID which has been mailed to you.We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Aircel Customer Service Team

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