Aircel Complaints & Reviews

Dear Sir,

Sub : REGISTRATION OF COMPLAINT AND DE-ACTIVATION OF
MOB PHONE CONNECTION NO (SIM-[protected])(ERN-280493-YKDB5J)
.

1. Further reference to my E-mail [protected]@gmail.com dated 15 Nov 2011 at 09.54 PM and your auto acknowledge aircel<[protected]@aircel.co.in> dated 15 Nov 2011 at 09.57 PM.

2. It is further reiterated that Aircel Agency at METTUR DAM has released a Mob Connection No[protected] without verifying the supporting documents which is mandatory while issuing a Mob Connection to avoid any misuse. I was surprised when the police authority is informed that my name ID Proof is utilised for issue of the connection. I, never endorsed my signatures in the application form as stated in my e-mail complaint under reference dated 15 Nov 2011. Moreover, I have undergone humiliation and mental agony due to malafide activities of Aircel Ltd at Mettur who issued the mobile connection without verification.

3. You are kindly requested to verify the entire case with your own organisation and reply me the following aspects please:-

(a) An application form with signatures and photographs on which Mob Connection No
was released.

(b) Circumstances under which the Aircel , Mettur Agency issued , certified the
application and released the connection, which resulting misuse of mob phone
and nefarious activities. These incidents reflected in tarnishing my social community,
family relations and image.


(c) Circumstances under which Aircel Salem not ready to issue acknowledgement on
the complaint which indicates that Aircel, Salem involved dubious activities of issuing
Bogus connection for mobile phone which can be used for Anti National Element
Activities

4. It is requested to intimate a detailed reply with a copy of Inspector of Police, Mettur Police Station, so that I can prove my innocence in this case.

Dear sir ,
i am mata prasad tripathi from gonda dist gonda , post office bargon,Pin code 271002 Sir i have apply for marksheet loan before 5days ago. The name of the company
aircel FINANCE
sir i connect with aditya group of finance agent from Mobile No. [protected], and email id is [protected]@gmail.com
I got her information from danik jagren paper then i connect with her agent he gave me information about loan. He tell me document and deposit 5000 form chq. verify in account no [protected] account holder name is mdarcl. in hdfc bank and he ask me for chq. verify then 24 hours transfers in your account but date 18/11/2011 i am go bank statement is min. and chq. amount is transfer. i am connect for mdarcl agent he ask we are lone file complete but deposit 2000 for file charge than amount transfer .19/11/2011 i go sbi bank and transfer 2000 in account no. [protected] account holder name is krishna kumar shukla but loan is not transfer
they told me now deposit 4500 more for insurence
please aap koi help kijiye yaan to payment bapas dilwa dijiye nahi to loan approve karva dijiye.


Sir my contact no.
mata prasad tripathi--------[protected],[protected]

sir
ye meri dusri complain hai meri service provider co. Aircel me ko maine DND k liye kafi complains ki lekin koi fayda nahi hua uske baad consumer care me complain ki tab co. Ki tarf se do din tak DND act ho jayega sort time me aisa bataya lekin sms bandh nahi hue abhi bhi daily 5 6 sms ate hai pls aap koi thos action lijiye my no.is [protected]
thank you

Please take action for Aircel delaying Customer Complains Resolution.



Regards
Rohan Sarker
Kolkata
=======================


Nasty / Vulgar Aircel Service Messages Received on Aircel Prepaid Mobile::[protected]
Inbox
X
Reply
from Rohan Sarker [protected]@gmail.com
to "Kolkata - Care (E)" <care.[protected]@aircel.co.in>,
nodalofficer.[protected]@aircel.co.in
cc ROHAN SARKER <[protected]@hotmail.com>,
Rohan Sarker <[protected]@gmail.com>,
Rohan Sarker <[protected]@gmail.com>,
appellate.[protected]@aircel.co.in,
cybercell.[protected]@mahapolice.gov.in,
[protected]@ksp.gov.in,
[protected]@rediffmail.com
date Fri, Nov 18, 2011 at 6:36 AM
subject Nasty / Vulgar Aircel Service Messages Received on Aircel Prepaid Mobile::[protected]
mailed-by gmail.com
hide details 6:36 AM (2 minutes ago)
Dear Customer Care - Aircel Kolkata,


It is for your kind information that I am receiving nasty / vulgar Aircel Service Messages on my Aircel Prepaid Number::[protected] since Durga Puja.

Please take some rigid action to stop these messages from coming to Service Messages Mail Box.

Please block all such messages.


CC To: Cyber Police Department Chennai, Bangalore, Mumbai



Regards
Rohan Sarker

[protected]
[protected]

Team,

This is in regards with my mobile No[protected], which i think buying a
Aircel mobile is like a pain in life. I am very upset with your
company services in Jamnagar, You dont have proper network coverage
here, and you advertise so much about your internet services which are
pathetic, i would rather suggest you to close the services if you
cannot give proper services. I am moving to vodafone, i have made many
complains with your service advisers in customer care but they never
take the complain. what should i do please suggest.

i m very traid with aircel telecom co.

Respected Sir,

Please help me following subject.

With Regards

Himmat Goyal
Kotkapura (Pb.)
[protected]

[protected] Forwarded message[protected]
From: Rajasthan - Care (E) <care.[protected]@aircel.co.in>
Date: Wed, Nov 16, 2011 at 3:16 PM
Subject: RE: Help us
To: [protected]@gmail.com


- Hide quoted text -

Dear Mr. Goyal,



Greetings from Aircel !!!



We wish to confirm that we are unable to block calls from a particular number on your Aircel Number or cannot provide any details .

You may take a legal action accordingly.



We will do our best to assist you.



Truly



Aircel Care Team

Aircel Rajasthan

Customer Care : 121 or [protected]

Fax: +[protected]

Address: 1st & 2nd Floor, Navjyoti, Amrapali Circle,C-block,Vaishali Nagar, Jaipur – 302021

Website : www.aircel.com

[protected] Original Message[protected]
From: [protected]@gmail.com
Received: 11/16/2011 1:39 PM
To: Rajasthan - Care (E)
Subject: Help us






Respected sir/madam,



I am Himmat Goyal from Kotkapura (Punjab). My home mobile no. is[protected].



one unknown person no. is[protected] harass my family with many more blank calls or wrong wording.



So please locate & close this no. immediately.



Kind Regards



Himmat Goyal

Kotkapura (Punjab))



[protected]

Sir,

My friends sister getting unkown call in midnight, when we try in the day the mobile is switched off and this has been continued for more than three days and we are unable to find the person making call the call. Please do the needful and block the number and save her. Her mobile number is [protected] and the unknwon person number [protected].

My Mobile No.[protected] iam recharge RC.50 get in full talktime otherwise Rs.30 deducted my cell for music connect iam not touch the music connect so my amount refund talk to aircel customer care iam confudentally not press the music connect so my complaint solve the consumer court. So Aircel Network is Worst Network

Thanking you
Yours truly

[protected]

I have got one aircel 3g connection but within 7 days after activation it stop working,after several complaints they are failed to solve the problem ,there representative came to resolve the the issue,they committed a lot but failed to resolve the issue,now they are sending false bill,and i am reluctant to pay the bill, I am agree to pay the bill of 15 days as i used only for 7 days...
customer care executive came..Sagar dutta chowdhury([protected])
another executive came..sandip majumdar(written complaint letter given
Aircel sim no...[protected]
in the name of ..Bhawani shanker soni
my contact no...[protected]

hey,

i am prashant raghava. i have been facing network coverage problem in my area. i have done complaints more than 20complaints past 2-4months but its still not rectified.
even i've done many complaints to NODAL OFFICER and also tried appellate authority's no. but seems like they set there no. on "busy" it always goes busy.

few latest service req. no.'s are :
* 1-[protected]
* 1-[protected].
and many more....


i am really annoyed with Aircel's services :
* Worst Network ( E - block , Sector 41, Noida )
* Worst Costumer support (specially nodal officer and appellate authority)
* No discounted offers for dallier tune (like 60rs for 90days)

appellate authority and nodal officer's no.'s always goes BUSY and if someone receive's then the call gets disconnected or they used to disconnect.

WORST! WORST! WORST! INDOOR NETWORK specially in Sector 41 (E-block), Noida . (NCR REGION)

I REQUEST AIRCEL TO RECTIFY IT.

Area: E Block , sector 41, Noida (uttar pradesh)
pincode: 201301
My no. : +91-[protected]

Dear sir,

i lost my aircel sim.please block my aircel sim..

Name:D.VEERABHADRARAO
NO:[protected]

I have made online payment on account of recharge of my AIRCEL prepaid phone no.[protected] for Rs.111/- on 31.10.2011. My Payment transaction ID is MSBI[protected] through Billdesk which is a successful one. Recharge reference No. is KA[protected]. Till date recharge is pending though i had complained about it to grievance cell of AIRCEL twice in the past week.

For the past few months (may be more), the customer care at Aircel have worsened.

One of my SIMs with number was lost along with mobile phone on saturday (5th Nov 2011) and I have placed a customer care request to deactivate it to avoid misuse. I have been told that it will get deactivated by 4 hrs.

After that on sunday, I got the new SIM and made a activation request and was told that it would get activated by 2hrs. But it got activated only on Monday morning after a day, after many complaints through phone.

Eventually, the number is barred from Monday onwards. When I called the customer care, I was told that they have handled the deactivation request (which was supposed to be done earlier with old SIM) on the new SIM that too after it was activated and was in use.

This is a major mistake from Aircel side , but I am the sufferer as the SIM is still barred until now (Tuesday).

When complaints were raised I have told to wait for 1hr, 2 hr and it is almost 12 hrs, since the complaints are not resolved.

Also the so called customer care executives are just disconnecting the call after putting it on hold. This is a worst inhuman behaviour.
This is done by almost all the executives I have called.

Such a behavior and false commitments have become the order of the day in Aircel Customer Care.

If this prolongs, I think this is high time to move on to a better Service Provider.

The only reason I am still sticking on to aircel is due to the number. With the MNP, I think, I need not wait still.

good bye :-(

Senthil

DEAR SIR,


DUE TO UNWANTED CALL & SMS ARE BEING COME IN MY MOBILE , I HAVE BECAME ACCIDENT NOW I AM AN ADMITE IN KAILASH HOSPITAL NOIDA SO PLZ DON''T DISTURB ME FURTHER & IMMIDIATE STOP UNWANTED CALLS & SMS ON MY AIRCEL MOBILE NO. [protected]


THANKS
M.L.SONI

I have 3 mobile connections and all are in my CUG group for the past 7 years [protected],[protected],[protected] and during this time I have shifted 3 houses and b4 shifting each houses I used to promptly mail the aircell customer service and mention my new address and they also would perfectly update the same and send me the next month bills to my new address.

Likewise this time also during the month of June 2011 I had mentioned the new address and shifted my house in the month of july and expected my July month bill to be send to my new address. But to my surprise only one nos ie [protected] had come and other two nos ie [protected] and [protected] till date ie nearly 4 months ie 4 bills generated and still they have not updated my new address for this two nos but only one bill comes to my new address [protected] and other two goes to my old address.Inspite of sending many mails and even the nodal officer of aircell cellular mailed me that my new address is updated in their systems and that I would get ,my two nos bills to my new address,but even this month ie oct 2011 [protected] and [protected] bill had gone to my old address.

Iam really fedup and even mentioned in my mail that I will file a case against aircel for irresponsiblity, poor service and mental agony.

TK

ONE PERSON FROM MOB NOS:--[protected] & [protected] IS CALLING MY GIRLFRIEND USING SLANG LANGUAGES. IT'S REALLY HEARTING HER. THE PERSON IS ALREAdy known to me. What can I do.

sir,
i have been usingmy aircel no-[protected] and always they cut my balance and even deactivate my no. for a month. all of my plans were cut and my balance were lost.
recently, on 2nd nov,2011 they have 98rs for no reason. ihave calld them many times they say try after some time. i have doing this for almost 2 days. whole day was spent on calling them but no reply has come yet.

My number is [protected] .I have requested many times to customer service that I do not want any promotional SMS for the past 4 months. On the last month also I have called and complained three times. Still I am getting promotional SMS. They have not yet solved this issue..still am getting those sms..Following are the complaint numbers which they have sent me by telling that it has been resolved

25/10/2011 SR 1-[protected]
28/10/2011 SR 1-[protected]
29/10/2011 SR-[protected]

i have buy a new aircel num [protected] from Barasat , nayapara(Kolkata 700125) on 25/10/2011..sim num is[protected], i have give 50 rs and document and photo to retailer... He activate this num..

today morning ,2/11/2011, when i call from my num to any num , i am hearing a voice "this services not available to this num,to activate please contact [protected].".. i call to this num, and become to know that this num is customercare num... i tell him my problem, he told me that we are not receive your document, please contact to retailer... so i call to retailer by my other num, retailer tell me that i have send your document to aircel office, you contact to customer care....

Now , sir i am puzzled, i am far away from kolkata for job and i will go to kolkata after 2 or 3 month.. i am not able to call to my family..

please , please , sir do need full steps as soon as prosible so that i can other num..
My aircel num [protected]
sim num is[protected]
last recharge 10 /-
my name : sanjib kr paik

sir ,
i need call history of this number [protected]....for last 10 days.
it is very much urgent...
i will be thankful to you ..