[Resolved]  Aircel Limited — REGISTRATION OF COMPLAINT

Address:Salem, Tamil Nadu

Dear Sir,

Sub : REGISTRATION OF COMPLAINT AND DE-ACTIVATION OF
MOB PHONE CONNECTION NO (SIM-[protected])(ERN-280493-YKDB5J)
.

1. Further reference to my E-mail [protected]@gmail.com dated 15 Nov 2011 at 09.54 PM and your auto acknowledge aircel<[protected]@aircel.co.in> dated 15 Nov 2011 at 09.57 PM.

2. It is further reiterated that Aircel Agency at METTUR DAM has released a Mob Connection No[protected] without verifying the supporting documents which is mandatory while issuing a Mob Connection to avoid any misuse. I was surprised when the police authority is informed that my name ID Proof is utilised for issue of the connection. I, never endorsed my signatures in the application form as stated in my e-mail complaint under reference dated 15 Nov 2011. Moreover, I have undergone humiliation and mental agony due to malafide activities of Aircel Ltd at Mettur who issued the mobile connection without verification.

3. You are kindly requested to verify the entire case with your own organisation and reply me the following aspects please:-

(a) An application form with signatures and photographs on which Mob Connection No
was released.

(b) Circumstances under which the Aircel , Mettur Agency issued , certified the
application and released the connection, which resulting misuse of mob phone
and nefarious activities. These incidents reflected in tarnishing my social community,
family relations and image.


(c) Circumstances under which Aircel Salem not ready to issue acknowledgement on
the complaint which indicates that Aircel, Salem involved dubious activities of issuing
Bogus connection for mobile phone which can be used for Anti National Element
Activities

4. It is requested to intimate a detailed reply with a copy of Inspector of Police, Mettur Police Station, so that I can prove my innocence in this case.
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Complaint marked as Resolved 
Jun 30, 2015
Shankar D.S's response
Dear Sir iam Shankar D.S from Tumkur I purchased aircel Sim Card. all are ok Except signal Problem in Some Places So Plese solve this problems. In Karnataka State in tumkur Districts Like ammasandra,dandinashivara Turuvekere Taluks some villages Like Hullukere, Machaenahalli and so on. And in hassan District Chennarayapattna Taluk like sagthavalli.anakare,hariharapura,udaypur and somthanahalli. in these places there is no aircel towers so do need full to our aircel customers.
Verified Support
Oct 06, 2015
Aircel Customer Care's response
Hi arjun prathik,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
Complaint comments 

Comments

Dear sir,
Am vinoth kumar.my no.[protected] .Am put in a rate cutter on 05.07.2013 Rs.57, But your charging call cost in regular amount last 3days.Am already complaint on 5times bt no response in your side.I will call your customer care no every time busy pls try after some time but i will call my frnd no your atten the call your cheating with me your refund my amount in Rs.40 .your very irretating the customer .Sir one request first your response the customer ok sir.your not solve the problems means i will change the network pls reply me.
Dear Customer,

We regret the inconvenience caused to you. Kindly share your Aircel number along with the registered name and contact details with us at [protected]@aircel.co.in for us to escalate your concern for a resolution.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team
A.THANGAVEL 34/38 NEW STREET CHENGUTTAI KATPADI 632007.MY NUMBER [protected].DAILY IN MY ACCOUNT 10 RUPEES THEY HAVE TAKEN I DON'T KNOW I CALL DAILY TO CUSTOMERCARE THEY HAVE SAYED IN MY NUMBER, I AM USING NET IN MY PHONE THAT WAY WALLPAPER WAS ACTIVATING IN MY NUMBER.I SAYED TO DEACTIVATE THEM .THEY ALSO SAYED WE WILL DEACTIVATE THEM 2 WEEKS WAS RUN THEY ARE DEACTIVATE NOTHING THEY ARE DAILY TAKE TEN RUPEES PLEASE DEACTIVATE THEM ALL.

DEACTIVATE THENM PLEASE.
Dear Sir,

my name is senthil kumar and my no is [protected], since 2003 i am used your network only, from last 2 months i don't get any messages and i complaint to customer care no action taken . so i kindly request you to please activate to receive the message

please do me needful

thanking you

yours
v.k. senthil kumar
my name is mirza ubaid my aircel no is [protected] automatically caller tunes activate and cut the balance 30 rupees . i think aircel is cheat me. give me my balance otherwise i will port this number.
my aircel number is [protected]..30 rupees has been deduced from my balance for automatic subscription..please unsubscribe and refund my balance...
my name is pradosh ranjan biswal my aircel no is [protected] automatically company msg activate and cut the balance 2-5rupees per day. i think aircel is cheat me. give me my balance otherwise i will port this number.
Sir,
my mobile no _ [protected]
u have 25rupees on my account
why take my money
plz reply . . .
sir i am chandran my aircel No;[protected]. I am asking mail box setting from last 5days through aircel customer care more then 10 times.but they were not send proper setting still now.aircel customer cere persons tell tomuch of lies.they were not told satisfied answer.they were cheet me.so i desided to change my network.
Thanking you.
dear all team no response in my cell and my mobile no-[protected] is puk no not issue in your costomer care.i m using the no 4 year.
Sir,

I received calls from a mobile number [protected] on Friday[protected]. A strange person gave 4 calls to my mobile and spoke unnecessarily. I received more number of strange calls from different numbers in the past. I hope that you must have the records of my received calls. Could you inform the procedures to be followed to take necessary action against this issue? If necessary action is taken more number of customers will rely on you.


Livingston .G
dear sir my mobail no [protected] hai jiska bill na jama hone ke chakkar main band kar diya hai ab maine iska bill jama kar diya hai ab to bhai mere phone ko chalu kar do tum hari badi marbani hogi
On strict notice to aircel, either u guys deactivate pocket internet on my no and refund my balance else am going to court, am fed up with your customer care and probably one of the worst companies in Indian mindset, do make my feelings wrong and help me out else some day your own idea will bite you back..

we are not dumb and our courts are good enough to understand your skinny behaviour..its time for you to act else will move to court.

my no:[protected]
karnataka
Dear sir,

your aircel Network in bhiwadi Distt. Alwar, Rajastha ( Taiup with tata docomo ) is very bad. this network is automatic refresh & network loss Every 10-15 Mints. & networks come after 4-5 mints.

Please update your Aircel Network in Bhiwadi Distt Alwar ( raj. ) other wise We change Our aircel no. ( MNP ) outher Company.

Thanks
Bhiwadi Aircel Customer
[protected]
sir
my aircel number [protected] got misplaced yesterday soo kindly close that number.
thanking you
My aircel number [protected] balance deducted Rs. 25 approx around 10:30 pm today. A sms was sent "Thank you for using aircel" after the deduction. When I called customer care representative they said a song was downloaded where no such thing happened and added that server down and ignored the problem. It was happened previously that whenever I used to recharge an amount around Rs. 50, balance is deducted and no remedy is provided. If this issue continues I'll not be able to continue your services. Kindly refund the deducted amount as early as possible.
My name is jotheeswaran just today my aircel no [protected] got activated, but after half hrs lost 75 rupees in my main acc. I contacted customer care. But they are not response. And very poor customer care services in aircel. Now i decided, do not use aircel network in my life. [censored] off and Good bye aircel.
My Aircel no- [protected]
I recharged Rs. 95 from Paytm.com and i got recharge confirmation from aircel also.
But balance still not credited. i called many times from different aircel no. to Customer care executive (198). but result zero. customer care executive' s are answering disgustingly. such a poor support.
I need my balance. pls do needful at earliest.
Recharged on 7/1/13 at 8.10pm, Paytm order no:[protected].
Aircel Txn no- CHR[protected]
Hi,

I had given the cancellation form and made the full outstanding amount on the day of cancellation.

I had got a call from backend team for activation. Which i strait away told him to cancel sim which is not done.
Instead of it he as activated without my knowledge.
Retunsion
3 month vaers ---100 Rs/-

After few months I got a call for agency saying to make payment on the same day I had called aircel and logged a complaint.
Refernce Number :- 1-[protected]
Aircel 144 RS/-
[protected] 515/- amount payed.
cancelation request 13 Augest
Service request number 1-[protected].../-

All the above information was shared by one of the Aircel customer care executive after with right action was not take today once again i get a call from collect agent for making the payment.


Please look into it ... or else divert me to the correct personal who can help with it.

Regards,
Venkatesh
[email][protected]@gmail.com[/email]

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