[Resolved] Airtel Broadband — VERY SLOW UPLOAD SPEED | |||
My name is Rajiv Goel and I have an Airtel Landline no[protected].I also have a Broadband connection on this no. Recently I changed my paln to 4Mbps speed but the upload speed is .48Mbps. I lodged a complaint with their helpline and the complaint no is 45241664. I got a call from their technical team that Airtel has not made any commitment regarding upload speed. I had a 2Mbps plan before and the difference in download and upload speed was hardly 10-15%. Rajiv Goel Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
Bunch of crooks. They change plans without asking or informing. My fiber net gave 24 Maps for 4 months both upload and download and as promised. Suddenly they changedo the upload to 2 mbps. Customer service closed the complaint w/of solving. Don't trust their plans.
Reply
account number [protected]
reference number is 59706882
We are also facing same issue here Plan is for 8Mbps but upload is coming 0.5-0.6Mbps which is about 5-10% only
Its clear fraud by Airtel that they don't say anything to customer about upload speed.
I have other broadband from different service provider and there we used to get 50% o[censored]pload speed.
What options we have here to raise this issue.
Regards
Anil
reference number is 59706882
We are also facing same issue here Plan is for 8Mbps but upload is coming 0.5-0.6Mbps which is about 5-10% only
Its clear fraud by Airtel that they don't say anything to customer about upload speed.
I have other broadband from different service provider and there we used to get 50% o[censored]pload speed.
What options we have here to raise this issue.
Regards
Anil
Hello
The Speedtest is Showing 3.86 Mbps which means that you will get 3.86/8 MBps.
Here difference is Capital B & Small b.
MB= MegaByte
Mb= Megabit
& megabit is 8 time smaller that megabit.
Check this link for more information.
https://www.softperfect.com/contact/knowledgebase.php?article=10
I hope this will help you
The Speedtest is Showing 3.86 Mbps which means that you will get 3.86/8 MBps.
Here difference is Capital B & Small b.
MB= MegaByte
Mb= Megabit
& megabit is 8 time smaller that megabit.
Check this link for more information.
https://www.softperfect.com/contact/knowledgebase.php?article=10
I hope this will help you
Yes I also have an airtel dsl broadband. My plan claims to have the internet speed around 24mega bits per second. My download speeds are pretty much always around 22-24mbps but my uploading sucks it's not that airtel claims any amount of fixed download speed when you get a broadband plan it says internet speed not downloading speed so it is given that both download and upload speed will be equal. So all the thanks goes to airtel for providing ### up speeds. And I can assure you this is not going to solve untill and unless you get a fiber connection trust me a fiber is REALLY GOOD and cheap the plan costs the same as dsl one but provides very low latency connection
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