Sir / Madam,
My airtel mobile no is [protected] and i have activated a GPRS 199 Plan on it. I am having three problems :-
1) I got a sms for confirmation of GPRS activated on my mobile, but which plan got activated, no confirmation for that. please confirm me.
2) When i connect my phone to my PC for browsing internet, it was not working. After contacting customer care 12118, the person told me to go to (on my PC) Control Panel -> Phone & Modem Options -> Modems -> Advanced to delete an Extra intializing command (+CGDCONT=.."airtelgprs.com"), than it starts working.
But, the problem is whenever i connect net from my PC via phone, it works for 5-10 mins than it shows some error (WIN32 Generic Host Problem) and stops working. it remains connected but no site opened. when i delete the same command (discussed as above), it starts working but after some time again same problem arises. pl do tell me what is the actual problem and what is the solution.
3) whenever i use airtel GPRS the sent data is always around 5-7 times the recieved data, whereas i am not uploading anything on the net, i.e., just browsing the sites. I have used BSNL GPRS in the past and still using MTNL GPRS on the same PC, they just works fine, there i face none of these problems. Pl tell me the exact problem.
Sachin Singh
[protected]
Airtel Postpaid Connection — Hello Tune service
I would like to mention about a serious issue with a service provided by Airtel Hello tune. I am a new customer of Airtel using its service for past one month.Issue:
I made a call to my friend. He had a hello tune activated in his mobile. My loudspeaker on the mobile was on.
As he was not picking up the call i thought of checking my unbilled amount for which I dialed (*121#).
That’s were the problem starts
Airtel has service were if the user presses * key the hello tune which he is currently listening to gets set has the callers hello tune for which they charge around Rs. 40/-.
You wont even get any warning or message before they activate this service.
Every thing should have a systematic procedure of activation. See i was not at all aware of this service.
Then I contacted the customer care they told they will resolve the issue in my next month bill.
When I deactivate the hello tune service I had to go through a list of warnings and messages after which they have deactivated. I think they should do the same while activating the service as well before charging....