Airtel — AIRTEL 121 Customer Care

20 Reviews
 Raju Bhalerao
I have dialled AIRTEL 121 bacause my Airtel Messenger is not working. I have told my querry but they disconnected the call and therefafter I called 3 - 4 times and now they Cancel/Hang my calls.

This seems to be a new STUPID idea to ignore calls they don't want to answer.

How will my querry will be answered?

AIRTEL Cell No. 9892364023

Complaint comments  19 Comments     Updated: Share0Tweet0Share0


Airtel — 19th aug bill paid yet not conform

i had been paying airtel bill science 8 month, online from my icici bank account, it firt time my bill is not updated after a month.more than 5 complains launch in 121, 198 and from cc rection is taken yet.

my payment id 0071850835
mob no 9910120485
date of payment 19th aug
bill pay 1017.96
debit account-5176377093733003
please once call me
sir meri ballens auto matic cat ho jati hey
or 102 me massege free karaya tha magher hua nahi hey plz muje es bat ka jawab dena
Dear Sir,

I am working in the SEC Railway Bilaspur (CG) have a CUG service airtel mobile No 9752475512 supplied by Railway. I like to draw your attention that outgoing SMS is not working. After seding massege, The message is shown "Not sent, stored in the outbox"

My SIM was tested by other handsets but unfortunately same message is showing.

So, I am facing very occured position to give reply to incoming messages.

An early rectify wii be highly appreciated.

Ranjan Goswami
Dear Sir,
I’m Sandeep Tiwari my airtel no. 9755515176 this is a coin box no. that last 2 month’s switch off and problem, already I have paid to 500 Recharge voucher’s this coin box this related complains many times ago 2 month but no any response for your side.
This regarding I’m complaining to the Mr. Pankaj (Jabalpur) Mo.No. 9755553345
But they are no any help me for this related. So kindly request for you solved by this problem
My 500 Rs /- loss last 2 months Please sir provide me your airtel service. Please me update by mail urgent.
Customer Name – Ratan lal Tiwari
Box No. - 9755553345
Pondi Kala A
Gosalpur, Sihora, Jabalpur (MP)
9502311333 (Sandeep )
Good after noon

This is rajesh my mo no 9952055864.I have dialled AIRTEL 121 bacause i lost 10 rupees on 29-01-2011.i got 1 missed call from the number start with 923 on same day.But at that time i was not able to atend. so after few minuts i called the no and heard some IVR call duratiuon was 24sec.Then i called customer care 2 times first time CRO said will transfer to TI but disconnected the line so the second time i clearly mentioned the first call droped details also and asked to make sure the call has been picked otherwise you will be answered but the CRO transfered the call i waited 2minuts but again the call droped.Now they Cancel/Hang my calls.

This seems to be a new STUPID idea to ignore calls they don't want to resolve.

How will my complaint will be resolved?
On call she didnt show any empathy, she didnt check the reason for the balance depletion, stright way she said not possible to refund money.Pls check the detailes and revert me back as soon as possible.

mo 9952055864
i have made complaints many times to 121, they also gave me the complaint number. But did not give any solution till date i.e my balance which was deducted earlier not added/returned into my account. the complaint numbers are CBDCC30414431603 ON 15.04.2011, CBDCC20416234663 ON 16.04.2011 & CBDCC20418255930 ON 18.04.2011.

Amount was deducted on 9937460346.

Please take necessary steps to solve the problem.

Vikas Chauhan
Arvind Kumar 9878360470
My No. dose not accept recharge coupon. when I am recharging through the coupon
Please take necessary steps to solve the problem. plzzzzzzzzzzzzzzzzzzzzzz.
The manager
With refrance to above sub my official mobile sim bering
9686671206 has been lost.Please block all out going calls immidiatly.
With Regards

deepak ksheerasagar
my net is not working i have call on 121 customar care many time but they are not responding ma call so plz solve ma problem as soon as posible...

deepak mathur (9691212569)

i have made complaints many times to 121, they also gave me the complaint number. But did not give any solution till date. My number is 0161-4650143. Complaint was shift the number. My this complaint is solved in may 2012. But the problem is that your company asking to pay the bill of march and april . but i got the service of ur number is in month of may. how could i pay the bill of that month in which i didn't got any service from you. The shifting request has been made in the month of november, december, january, feb., march, april. 2011.

my request to you is that plz give me favour the amount of march and april month minus(-).

Pawan Jain
my mobile no. 9872665657 not a proper working discount my deactivate my mobile connection pls. conform my id name riteh kumar house no. 268, sahid ajit singh colony, vill giaspura, ludhiana

Ritesh kumar
What is process of the Air-Tel Postpaid connection closed?

Bittoo Saini
Co. +919871004832
i need to know my sister number by her old number please check her new number give to me please sir

Dear Sir/Madam,

My land line no:04449592288, my account no: 7028027416.
I was told that I will be availing 75 GB for one month with the speed of 8MBPS at the time of broad band connection, however to my surprise I'm availing only 4 MBPS speed, I've contacted the customer care regarding this issue and I was told that in my area the available speed is 16 MBPS and they ask me to send a mail stating the issue.

Hence I requesting you to speed up my connection upto 8 MBPS as per my plan.

my airtel land line is dead frm 02/01/2017, i have regester a complant on 04/01/2017 reference no is 77290858, still its out of order, every time when i call c c they give me commitment but its not working, each time when i call c c i speck to different person he/she and they say same thing
sir, my airtel no is 9952760518. prepaid booster special offer is today shown as Rs27/= 10paise al to al valid for 28days. but the message to my phone as validity for only fivedays.
Since i have changed My Mobile phone from 2 G to 4G irequested the Micro sim card for the same. at Air tel Office at Rajajinagar.They said it is out of strock and requested me to Order Online . Then I Ordered on line for the same .i was informed that the Sim will be delivered to my house. I waited for nearly Ten days i didnot recieved any sim card when i contacted again they said the sim Has been delivered and they cant provide any more sim
My Request ID No. provided is -98450104270525.
My Mobile No. is 9845053083
Nutan Shetty

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    Airtel - AIRTEL 121 Customer Care