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[Resolved]  Airtel — unable to Login My account for Postpaid Mobile

I have my airtel mobile no.[protected] in Bharti Airtel - postpaid services for the past 6 years. Now-a-days
I am not able to login my account through www.airtel.in , which this website address given by the airtel service
provider.

1. I had checked my system through my service engineer and my network connection (Tata Docomo) for
my internet connection and these are working fine.
2. So the above problem only in that website address or corresponding some problem in airtel services.

Please do the needful immediately.

Thanking you,

S NARASIMHAN
Salem Steel Plant,
Salem 636 030
Complaint marked as Resolved Aug 13, 2020
Complaint comments  6 Comments     Updated: ShareTweet

Comments

Bharti Airtel-Post paid — Airtel website

I'm not able to login to my account in Airtel postpaid website. It is always prone to error in connection. In case if it gets logged in I'm not able to launch a complaint in that website. I 'm not able to contact the customer care representative, which is a toll free number, if my outgoing is barred. I get really frustrated if my outgoing is barred since i wont know for what it has been barred neither would I know how to release my line.
i need to see my itemise bill . pls send the sms code to view my billing.
i want to view my airtel bill please send me a sms code to view it
Even I went through the same ordeal the one explained above. In my case, they gave me a reason of "address verification not cleared" for disconnecting my outgoing call. But the fact is they have disconnected my outgoing calls the very next after my address verification got cleared. This fact has been uttered by Airtel customer care center executives.

To get my outgoing calls activated literally I struggled for four days. After talking to more than 10 executives and three floor managers in the Airtel customer care centre. Whenever I asked about my outgoing calls, they used to take four hours to solve the problems. When I call after four hours, another executive will pick up the call on the other end, he or she will take another four hours to resolve the problem. Likewise they had taken 92 hours to solve my problem. I think Airtel trains its executives on how to give false promises and drag even the minor problems for several days.

We are living in the 21st century. I believe Airtel still uses the same old 16th century technology. For any minor issue they take four hours time to get back to you (even after four hours they will not get back to you, that's different matter. You are the one who should call them). And they won't respond to your emails. I sent four mails to Airtel Customer care, I got response only after my problem got solved. But there turnaround time for replying customer's emails is 24 hours!

postpaid — not able to login

I tried several times, but unfortunately not able to login. I had register this through online and had also received login id and password via SMS. but after trying that also I am not able to logon.

My mobile no: [protected]

Thanks,
-Faiyaz
Unable to login to Airtel billing page

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    Customer satisfaction rating
    47%
    Complaints
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    Resolved
    19570
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078