[Resolved]  Akbar Travels — CHEATING WITH CUSTOMERS

Website:www.akbartravelsonline.com/‎

I HAD BOOKED THE TICKET FOR MY FAMILY (5 PASSENGERS) FROM DELHI TO SRINAGAR FROM THE WEBSITE - www.akbartravelsonline.com/‎ AND AFTER THE WHOLE PAYMENT PROCESS WAS DONE AND AMOUNT WAS ALSO DEDUCTED FROM MY ACCOUNT , STILL THE TICKETS WERE NOT ISSUED. A MESSAGE - CONTACT THE CUSTOMER CARE WAS POPPED UP.
WHEN I CONTACTED THEM THE ASKED ME TO PAY RS 650 EXTRA TO CONFIRM THE BOOKING, BUT THAT AMOUNT WAS NOT APPEARING ON THE WEBSITE WHEN I WAS BOOKING THE TICKET.

I CANCELLED MY BOOKING EVEN THOUGH I COULN NOT GET MY AMOUNT BACK.

THIS IS THE CHEATING THEY ARE DOING WITH THE CUSTOMERS AND NOT ACCETING THERE MISTAKE ALSO VERY RUDE TO TALK WITH........

PLEASE CONSIDER IT AS A GENUINE REQUEST AS WHAT WE HAD SUFFERED WE DO NOT WANT ANYBODY ELSE TO SUFFER....
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Aug 14, 2020
Complaint marked as Resolved 
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I booked ticket on feb 2020. Due to corona pandemic, could not travel and requested for refund. I mailed around 50 mails and around 10 calls to customer care regarding refund process. But till now the amount is not credited and they are not replying to the mail also. What i have to do? pls help? my email str.[protected]@gmail.Com
Abdul Sathar Randathani's reply, Feb 13, 2021
boking ref no AT191337821
screen shot of email

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