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Amazon India Complaints & Reviews

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Updated: Dec 19, 2025
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Amazon India reviews & complaints page 1012

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T
Tashea Shea
Sep 1, 2011
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I was charged by Amazon markertplace for an order I did not issue or recieve, luckily I viewed my credit card statement to find out what had happened because I was not emailed or notified they had used my Credit card without my permission or even with my permission for that matter. I have been waiting patiently for the money to be put back on my card but it has been over a week now and nothing hss happened. If I have to wait another week I'm taking legal action!
This is absolutely ridiculous! I will never shop from their site again!

Amazon Marketplace — Item not received

On 10/31/2010 a charge of $47.99 was deducted from my Debit Card account for an ice crusher. As of this date I have not received this item. The order number is[protected]. Please call me at[protected] or email me as soon as possible.

Thank you.
Shirley A. Osborne

Amazon Marketplace — never ordered, never received

I have not ordered anything and i have not received anything/? what is going on I can't trust Amazon any more....

Amazon Marketplace — billed for nothing

i was charged on my debit card 85.44 from amazon marketplace for no apparent reason this is fraud. i never bought anything from amazon.com. contact us or were going to the authorities!!!! [protected]@live.com

Amazon India — delay in delivery product

I ordered 2 product including book in AMAZON on 7th may 2015. but i have not get my product yet.. I don't know what is happening. its a very bad experience for me about online shopping.

The Product Not Received

Order #[protected] is no received since last 30 days, Order was given on 12 Dec 2014. Please check and force amazon to close. Rashmi Kinare

Refund not made

My item was take back for refund on the 12th yet refund of money is not done..this is the third time im facin this issue wid refund in amazon

False Delivery report

I ordered a Nokia108 phone on 24 oct 2014 but on 3 nov I received a message that my order has been delivered to me but in fact it was not delivered to me. And I had already for it.
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    TCE
    Aug 26, 2011
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    The amount of $346.87 was charged to my Mastercard on 5 July 2011. I have extracted the charge as it appears on my card below. As I have never purchased anything from Amazon.com, this is an unauthorised credit card charge and should it not be reversed asap, I will not hesitate to take further action.

    Regards
    Tanya Caldwell-Eyles
    Mobile:[protected]
    Sydney, Australia

    05/07/2011 Amazon.com AMZN.COM/BILWA
    ##0711 370.53 US DOLLAR $346.87
    Aug 13, 2020
    Complaint marked as Resolved 
    Please contact me ASAP.
    Thank you,
    Charles David Nesbitt in regards to:
    Amazon.com POS AMZN.COM/BILL WA US 000860
    [protected]
    [protected]@gmail.com
    There is a charge on my Visa for Amazon MKTPLACE PMTS AMZN.COM/BILL WA. I have not used my american express ever. I had one but never activated it. I cut it up.

    The charge is $46.58

    Pam Donohue
    3355 Kirchoff Rd
    Rolling Meadows IL
    Please contact me at[protected].
    I have also received an unauthorized payment taken from my credit card. How you even received these details is beyond me as I do not use that credit card for any online purchases. I want the refund made ASAP or I will be taking the matter further to higher authorities. The details are as follows:


    15/07/2012 Amazon.com AMZN.COM/BILWA
    ##0712 50.00 US DOLLAR $49.22  

    You may contact me via in regards to this and this alone at

    Amy Fauchelle
    480 Greenwattle Street
    Toowoomba, QLD,
    Australia, 4350

    [protected]@hotmail.com

    charge of $40.67

    06/03 amazon mktplace pmts amzn.com/bill wa on 103602...$40.67 was taken off my fathers debit card, and i did'nt buy anything for this amount.

    delivered empty box

    [protected] I ordered 1 piece of it And Made payment through online banking Delivered empty box of " Kitchens of India Jodhpuri Moong Dal Halwa, 250g" As delivered I found the box was already broken and empty...
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      A
      awarebbs
      Aug 12, 2011
      Resolved
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      on 07/06/11, I had a charge on my mastercard for $21.19 billed by AMAZON MKTPLACE PMTS AMZN.COM/BILL WA. This is a unauthorized charge since I haven't ordered anything from Amazon. Please take the charge off.....
      Aug 13, 2020
      Complaint marked as Resolved 
      call me at[protected], you billed my account, what was bought,



      i didn't buy anything 7-29-11 carol cook
      can't find your direct number and already contacted you last night you were suppose to call me at 3 pm you have a purchase on my credit card call me at[protected]
      AMAZON MKTPLACE PMTS AMZN.COM/BILLWA billed on Sept 5th credit card 225 canadian dollars I bought nothing from you

      How did you get my card number ????
      Anyone here have Netflix
      Have started Credit Card Fraud against AMAZON MKTPLACE PMTS AMZN.COM/BILLWA For the amount of 225 dollars. When I called them they refused to give me info on what this charge was for or what address if any it was sent to. Cancelled my credit card .
      I received my Credit Card Bill and there are two charges on it for August 31, one for $99.49, and the other for $39.78. Please let me know who did this it was not me so take them off.

      Wanda in Texas
      Mal parios gringos ladrones dehuelbanme mis 105.00 Dolares no autorizados por amazon y que impuestos a mi tarjeta de credito
      a charge that shows on my credit card statement which i don't know of. please let me know how you figure this out when i had my credit card on my possession all the time. $65 is hecka lot of money for what ever it is that was brought from amazon. a reimburse is appreciated. thank you

      Amazon mktplace pmts amzn com/bill wa — Unauthorized charges

      I have four charges to my credit card this month to this co. I never ordered anything. How did they get my number?
      charge of $204. 97 on my credit card no idea ?
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        J
        juergen
        Jul 17, 2011
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        Dear Sir:
        I have a charge of $155.91 on my credit card ---1003 for the statement period ending 04/08/11. Can you please explain what this charge is related, too.
        Yours Sincerely
        Dieter Klotzer
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          S
          Sebrina Manibusan
          Jul 7, 2011
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          Please contact us in reference to a charge on a customer's Visa Debit account in the amount of $545.20 and $44.03. Cardholder claims he does not have an Amazon account, nor does he attempt any relationship with Amazon in the past or present.

          Sebrina Manibusan
          Business Services Division
          Bank of Guam
          [protected] ext 5345
          sebrina.[protected]@bankofguam.com
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            M
            madge
            Jun 27, 2011
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            I am trying to find out about a charge on my credit card statement for $76.90 dated 5/10/2011
            Since I do not remember purchasing anything from Amazon, and cannot find anything in my records I would like a description of what the item is.
            The description I received from my credit card company just said "merchandise". I need to know exactly
            what it was.
            Please respond.
            Margaret Wahlborg
            Aug 13, 2020
            Complaint marked as Resolved 
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              S
              selvamurthi
              from Ernakulam, Kerala
              May 16, 2011
              Resolved
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              Dear Sir,

              My Name is Selvamurthi , I am from India, email: [protected]@rediffmail.com

              I am doing online job (Mtruk.com) last 2 years, my account was suspended on March 19, 2010.

              I have sent repeated e-mails to mturk and asking for a reason as to why my account has been suspended. but they said But they said "Your account was closed due to a violation of our Participation Agreement and cannot be reopened. Any funds that were remaining on the account are forfeited.

              But As per the terms and conditions it does not state that you have any right to take ownership of my account and its funds.
              I have worked very hard for this and accumulated $835.43 in total.

              Please Kindly take into action..
              Aug 13, 2020
              Complaint marked as Resolved 
              send your details to me
              i can help to you...
              is your account reopened?
              me also got the same experience just like you.
              is there any way to reopen my account? pls explain
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                S
                Suganya B Venkatesh
                from Mumbai, Maharashtra
                May 15, 2011
                Resolved
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                Address: Chennai, Tamil Nadu

                Hi everyone,

                I was searching for handy sewing machine with foot pedal/adapter to buy online. And I found that in the site www.amazon.com too, but after selecting the product to the cart and was about to complete the process to check out( thank god! didn't pay the money yet), it shows that they don't have the option to deliver the product to the home.
                I don't understnd the logic as I reside @ chennai, what problem they have found not to deliver. Or they could have given an option to 'come and collect' at their office or brach or whereever it is.
                But They simply displayed 'delete the product from the cart or edit the items'. If they cannot deliver me to my home, what is the use of editing the items.
                They can simply make in their home page that they'll deliver/ship only to certain places/countries.

                Allt that half an hour I spent was waste of my time.
                Aug 13, 2020
                Complaint marked as Resolved 
                I purchased a bling phone case cover from cell expressions and was charged 18.93 twice in my credit card for a purchase price of only 4.25 cents on-line.The cases were received broken and looked nothin as they appeared on_line. I would like these charges to be removed and my money back ASAP.I have told all my friends and family about this fraud and they will never use your service. Legal action will be taken if you dont do whats only fair in this matter ASAP. my email address is [protected]@gmail.com !
                .
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                  R
                  rtrainor2003
                  May 11, 2011
                  Resolved
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                  I received my MC account activity statement and found that there was a charge of $47.68 dated May 11, 2011 from Amazon.com. The "used" books that I had ordered were very inexpensive...this charge of this amount far exceeds what I had agreed to. I hope to be notified of the result of this complaint. R. Trainor [protected]@yahoo.ca
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Amazon why Im I being charged every month for something I havent order please stop charging my card and credit my account thank you 59.70 for two months
                  just received my bill and there are two (2) charges dated 12/11/ for the exact same amount this is an error I would never order 2 things the same day for the same exact amount.One charge is fine please credit back to my account the $8.60 I never received 2 of anything
                  please respond A.S.A.P
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                    D
                    Doris Jory
                    May 6, 2011
                    Resolved
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                    these charges were made to my debit card without my AUTORIZATION.You will refund my account and stop stealing my money out of my account.The debit card number WAS [protected].My husband is at the BANK now canceling my debit card.What are you people doing taking money out of my account EVERYDAY?I am going to be contacting a lawyer Monday morning.I will sue you for FRAUD.
                    Here is a list from my online banking.

                    [protected] POS Withdrawal AMAZON MKTPLACE PMTS AMZN.COM BILLWA $22.95

                    [protected] POS Withdrawal AMAZON MKTPLACE PMTS AMZN.COM BILLWA $53.97

                    [protected] POS Withdrawal AMAZON MKTPLACE PMTS AMZN.COM BILLWA $22.95

                    [protected] POS Withdrawal AMAZON MKTPLACE PMTS AMZN.COM BILLWA $13.74

                    [protected] POS Withdrawal AMAZON MKTPLACE PMTS AMZN.COM BILLWA $5.77

                    [protected] POS Withdrawal AMAZON MKTPLACE PMTS AMZN.COM BILLWA $5.81
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    Amazon MKTPLACE — fraud

                    a charge of $39.99 was placed on my visa card,and i have never,ever bought anything from amazon. i want my money put back either into my account,or a check sent to me for this amount,or my bank and i are gonna file fraud charges against amazon mktplace since no authorization was given to take any money out of my acct. thomas harrison
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                      E
                      eflane
                      May 2, 2011
                      Resolved
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                      Resolved

                      I am sick to death of your company not doing any authorization checks on charge and debit cards and who they belong to. These are like candy to a kid. All they see is this works great and run up a tab where as this would not go on in a store out side of the computer. Why the hell are you not watching for fraud and proper identification of the user? What a scam. I hope this happens to all of you and for thousands of dollars. How do you people sleep at night? I guess you need to be sued before this is stopped. I will bejoing a class action suit against your company today.
                      Sincerely,
                      Elizabeth F. Lane
                      336 Virginia Dr
                      Browns Mills, NJ 008015
                      [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      amazon market place — did not purchase

                      my name is Greg Calkin and we have two payments,1 of $74.11 and$18.24 billed to us of our credit card.We have not purchased any items from your market place.Please fix this problem and contact me.
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                        T
                        tra_anand
                        from Mumbai, Maharashtra
                        Apr 30, 2011
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                        account suspended without informing

                        Address: Chennai, Tamil Nadu

                        I am doing mechanical turk(part time job) in www.mturk.com and my username:[protected]@yahoo.com and Worker ID A1N84KKOLUVHZN for the past two years and it is going well.but i got a message that my account was suspended without any prior reason and the concerned mechanical turk is not responding .

                        herewith i enclosed my last earning report

                        Withdraw Your Earnings in Indian Rupees
                        Follow the instructions below...
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                        E
                        erodesumathy
                        Apr 2, 2011
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                        Resolved

                        Hello

                        I am Sumathy Balaji from Erode, Tamil Nadu. I have been working for amazon mturk online for few months.

                        all of a sudden yesterday they simply closed my account by simply stating that I have violated their participation agreement without specifying anything. when I again I approached them, they sent the below mentioned mail.

                        Hello,

                        Your account was closed due to a violation of our Participation Agreement and cannot be reopened. Should you try to open another account, it will be closed, too.

                        Our Participation Agreement outlines the terms of our program and, since our suspension criteria are proprietary, we do not specifically publish or share them.

                        Any funds that were remaining on the account are forfeited, and we will not be able to provide any additional insight or action.

                        You may review the Participation Agreement/Conditions o[censored]se at this URL:

                        http://www.mturk.com/mturk/conditionsofuse

                        Thank you for trying Amazon Mechanical Turk.

                        Best regards,

                        Crista W.
                        Amazon.com
                        Your feedback is helping us build Earth's Most Customer-Centric Company.
                        http://www.amazon.com/your-account

                        ---- Original message: ----

                        Dear Eric L.

                        I received your mail and got shocked. You have mentioned that I have violated the participation agreement. I have not did anything against you or any of my clients ( job providers).

                        I have 99.1% accuracy also.

                        I beg you to release my payment, because I worked hard and I am depending on it for myself and my kid for our food expenses.

                        Kindly once again review my account and allow me to work.

                        with thanks
                        Sumathy Balaji

                        Reply

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                        Forward

                        I have verified my few friends . they also had bitter experience with them. they have not paid properly to the poor hardworking peoples in our country.

                        I request you take some action against them to safeguard hardworking Indians.

                        If you need any proof, pl mail me. [protected]@gmail.com. this is my user id with amazon mturk.

                        with thanks
                        Sumathy Balaji
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        firstandsecond.com — Cheating

                        I had ordered a book from an online site namely firstandsecond.com. The site mentions that the customers will get the book within 24-29 days from the time they place the order. After a month when I didn't not receive any communication from the organization, I called up the office and for about 10 days the only reply that I got was that no one is in the office. Then finally when I got through their customer service, I spoke to a customer care executive who was unapologetic about the fact that the order for my book was still not placed, as apparently some renovation is going on in their office. However, nothing was communicated to me either by phone or email that my order will be delayed. She, however assured me that I will recieve my book within 15 days.

                        After waiting for 15 days, I called up their office again about 10 days back. Initially I was told that she is busy on the other line and I need to call after some time. When I called again, I was informed me that even now the order for my book has not been placed as yet. But I will get the book by next week. Then again when I inquired about the book on June 11th, I was told that the book has been dispatched from US and will be with me within 10 days. I have a mail from the company stating the same. However, when I called them yesterday to inquire about the book, I was told that I was misled and that the book was dispatched yesterday and will reach India after 12 days.

                        I would like a strict action to be taken against firstandsecond.com so that they don't take any other customer for a ride and fleece them of their money.
                        I completely agree, I just stated come around 4 month and around $55 in my account and the account is suspended. Asked for the money, they say its forfeited. No reason what so ever. Sucker, I sure they could go like this for long. They are one bloody cheat. Be ware, we need to find a way to get this heard higher so no other people can waste their time like this.

                        Selling products more than MRP

                        Dear sir i purchased a text book and other accessories it total cost 800/-. as per amazon after 500/- no delivery charges. but they c harged me 200 rs and the book mrp it wrote on book only 270/- they collectd from me 395/- and delivery charges 119 .as per the govt no one can sell more than mrp .amazon is cheating cstmrs
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                          L
                          lillian keslar
                          Mar 21, 2011
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                          O was charged for something? on February 24, 2011 an don't know what is was. I do not remember ordering or buyin any thing from Amazon.
                          AMAZON.COM
                          13K1660J7Q reference number 0074
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          I was charged for something? on March 31st and don't know what it was. I do not remember ordering or buying anything from Amazon.

                          This was on my Business Card ending in 3772. The amount is $28.87.

                          Please call[protected], or email me at [protected]@dishmail.net.

                          Thank you Steve Simmons
                          Aug 21, 2011 I went on line & had a helicopter sent to my grandson for his Birthday, & they live out of state. When he received the helicopter, he & his brothers & sisters opened it & threw away the outside packing..He only played with the helicopter a few times & it quit working..Now my daughter would like to exchange this for a water toy...but no one knows how to go about it. Can you please help me help her get him another toy for his birthday. The cost of this helicopter was $69.86. I paid with my Visa credit card. Any help would be greatly appreciated. Thank You, Billie Graves
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                            P
                            powellfamily
                            Mar 7, 2011
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                            i suppose this is not a complaint but I hope that I can figure out how to contact amazon mktplace pmts amzn.com/bill,wa this is as it is listed on my statement. I just want to find out if my purchases in 2010 had utah sales tax included or any other sales tax so i know if i need to calculate a use tax. if there was a sales tax and it is less than utah then i still need to pay the difference
                            I need to see a history for Feb 2011's charges on my credit card. How can I see this so I can reconcile my charge card bill? Two charges I don't recognize.

                            Thanks,
                            Carolyn Renales
                            I need to see the two items charged on my credit card April 13. I do not recognize them.
                            Elizabeth Fritts
                            I haven't been able to get a response to my complaint. I was supposed to recive e-mail from them but didn't. Elizabeth Fritts
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                              T
                              thirutesting
                              from Mumbai, Maharashtra
                              Feb 21, 2011
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu

                              I have ordered books from AMAZON.com, an online books portal. I have paid the entire amount for the books through my credit card. The expected arrival date as mentioned by them was Feb16,2011. even after the due date they say that I have to wait until Mar 31, 2011. Alraedy I have waited for more than a month, when I contacted the customer care, their answer was irresponsible and they did not answer in simple terms, and they say that I will be charged again if a replacement is made. Having delayed for so long they dont even bother to consider the time factor and also my crucial time is lost in waiting.
                              kindly note doing business with amazon is mere waste of time and money.
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                D
                                dbleser
                                Jan 22, 2011
                                Resolved
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                                Resolved

                                I received and paid for a camera (Sony Cyber-shot DSC-W350) from Amazon MKTPLACE. I paid $124.98 with my VISA. Being a new customer, I was not familiar with the return policy, but I am not asking for my money back. My big complaint is that the seller probably most likely knew the camera was defective--I had to buy a battery which never fit the connection points of the camera. I followed the directions in the camer's reference guide. I had the correct battery and when the camera did not work, I had it checked at a local battery & camera shop. It took me a while after receving the camera to investigate why it was not working. Ref num 2469160334000840945408 (my bank) and transacation date was 11/30/2010
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                I BOUGHT A GEO SPINNER WITH THE STEELERS LOGO ON IT ON 12/10/10. WHEN IT ARRIVED I WRAPPED IT FOR A XMAS PRESENT. NUMBER FOR ITEM IS 24692160344000111841003. IT WAS DAMAGED WHEN OPENED AT XMAS. I HAVE TRIED TO FIND OUT WHO I GOT IT FROM AND THIS IS THE IMFO ON MY VISA CARD. IT COST 30.57. NEVER WORKED, PAINT CHIPPING OFF. WHAT CAN BE DONE?? KAREN ELAM
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                                  E
                                  E.Holler
                                  Jan 22, 2011
                                  Resolved
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                                  Resolved

                                  My visa card was charged an amount of $4.68 for 11/30/2010. it is described as a purchase advance.
                                  Description: AMAZON MKTPLACE PMTS AMZN.COM/BILLWA .. The card or reference number is
                                  shown as :2469216033400087950053 . The visa transaction Identifier: [protected] . I have not
                                  purchased anything from Amazon for a very long time. Perhaps almost 1 year ago was my last time I
                                  purchased something. Can you please verify all this information & look into a possible error charged to my visa card. Your immediate attention to this matter will be greatly appreciated.


                                  E.Holler
                                  [protected]@yahoo.com
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    J
                                    Jane Holland
                                    Jan 12, 2011
                                    Resolved
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                                    Resolved

                                    $50 charge on credit card. No idea what item is. Also,received a book I never ordered. Name Ring 31265. Someone wanted it. Please advise
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    0n 16/11/2011 you charged my visa 242.89 usd including overseas txn fee 7.20 aud
                                    I do not know why as I have received no goods and I only made an enquiry about calendars.
                                    Can you please explain
                                    Tony Rawson
                                    Please explain what has happened
                                    Regards
                                    Tony Rawson
                                    I have no doubt you will sort this out for me
                                    Tony Rawson
                                    please look into this for me
                                    Tony Rawson
                                    What is happening?
                                    I have made 2 previous comments.
                                    how many more do you want?
                                    I have just received a bill from Amazon.com for $183.75. One charge I agree to. A purchase of $52.22, but not the purchase itsself, because I ALWAYS paid the orders by Visa., the fee charge of $25.00 and interest of $1.91. I don't understand this at all

                                    not recieved the online order

                                    Order Number:[protected] on amazon, est delievry date was 21st april, not yet recieved, order was placed on 7th april of OLD SPICE deo
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                                      janer95
                                      Jan 10, 2011
                                      Resolved
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                                      Resolved

                                      I ORDERED A PORTABLE ICE MAKER FROM AMAZON BUT IT ARRIVED WITH A RELATIVELY SMALL PIECE BROKEN OFF OF THE BACK END OF THE TOP OF THE UNIT. THERE IS AN OIL STAIN ON THE BOX AND OIL ALL OVER THE INTERIOR. IT APPEARED TO BE PACKED WELL BUT THE POSTAL SERVICE MANAGED TO DAMAGE THE ITEM BEFORE WE EVER GOT TO USE IT.

                                      I JUST AM NOT SURE HOW TO GO ABOUT TRYING TO REPLACE THE UNIT.

                                      THE ITEM WAS PURCHASED ON 12/18/10 FROM: AMAZON MKTPLACE PMTSAMZN.COM/BILL WA
                                      Q2JMETMYJUZ MERCHANDISE
                                      $219.00
                                      AMAZON.COM REF#[protected]
                                      1200 12TH SO STE 1200
                                      SEATTLE, WA 98144

                                      THANK YOU FOR WHATEVER YOU CAN DO FOR ME.
                                      JANE RYAN CAMPBELL [protected]@aol.com
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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