[Resolved]  American Tourister — BAD QUALITY OF AMERICAN TOURIST BAG

Address:

Raipur, Chhattisgarh

One American Tourist Bag was purchase from Central Shopping Mall Store Raipur in the month of JAN 13. We were told that the company is giving Guarantee and warranty for 3 years from the purchase. The cost of the bag was Rs 5,000/- and I purchased the bag from the Store.
Next week my plan was to go to Delhi in plane and I took the new bag which I purchased from the store. I found that the quality of the bag is very bad and hopeless and the company American Tourist is sarcastically below the standard.During my first visit the plastic part of the bag got separated and the rod came out from its original position. I was shocked and immediately on my return to Raipur, I took the bag to the company and asked for the replacement against the Guarantee and warranty clause which was rendered to me. The company person clearly refused and told no such Guarantee can be offered in such situation and nothing can be done in this matter.

This clearly shows the cheating on part of Amercan Tourist and I would suggest nobody should purchase the bag of American Tourist and I would be the last person to purchase any more products of American Tourist.I am going to take the matter to Consumer forum and will not leave the company.

The product of American Tourist are most hopeless and deteriorated from each and every angle.

Aryn Ohri
B.com, LLB,Dbm,Dfrn,Dbm.
Foreign Correspondent cum Editor
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