[Resolved]  Amul Taaza Milk — Adulterated Milk

Address:

Mumbai Suburban, Maharashtra

Hi,
This to share my experience regarding the type of Amul Taaza Milk packets that we receive everyday. From quiet some time I was getting milk which tasted a bit sour and wierd. Even the curd formed form the milk was very watery and sticky in consistancy. The milk had also curdled qute a few times . But on 30th August 2012 when I checked the Packects closely I realised there was a difference on one edge of the packing , which was smooth than the rest of the package. I Immediately contacted the customer care no. given on the pack and the CSE told me to call Mr Santosh who handles the Kandivali Area Distribution Incharge. When I called Santosh, he gave me no. of Mr Manoj Kavike and said he is in charge of milk distribuion in my area. So I called Manoj , who very coolly said that he was busy right now and would come in the evening to check the packets. I waited for him the whole evening, but he he did not appear. I called him the next day again and he very shamelessly said that he had forgotten about my complaint and would definetly come today evening. The same thing happened again I waited and he did not turn up. Next day I called Santosh again and he assured me he will see to it that somebody will take care of my complaint immediately.Today is the 4th Sept 2012, so this is going on from past 6 days, but nobody has even bothered to revert back, forget about taking action. In the meanwhile I had also warned my delivery vendor and since then I am getting proper milk packets .

But the thing which bothers me is the casual attitude of the authorities in charge for whom a complaint about adulteration is so unimportant that they do not have the time to come and check the milk packets. I also want to know if I' m only one who faced this problem or everybody in the Asha Nagar area or the whole area is receiving adlterrated Amul milk packets.