[Resolved]  Anandrathi Securities — Delay in Payment

Address:

East Delhi, Delhi

I have a Demat account with Anandrathi Securities website www.rathionline.com recently i sold my shares and submitted a request for payout on 30th March i was informed that i can collect my cheque from My branch with 1-2 days. I contacted the branch but they said they have not received my cheque and they might get it within 1-2 days nothing happened till 6th April i called customer care again they informed that there was some problem with Bank that's the whole thing is delayed and i can collect my cheque from the branch on 7th in evening. i called branch but still nothing very rude answer that the person who looks after the payout is not at the seat call back after some time. I called up for 4-5 times but nothing happened. The most pathetic service. I NEED THE MONEY FOR SOME THING VERY URGENT but seems like ANANDRAHTI is not intrested in retaining the customers. ONCE AGAIN I WOULD SAY THE MOST PATHETIC CUSTOMER SERVICE. They don't have any co-ordination between themselves. Branch cannot tell anything about the account and customer care keep on refer the customers to the Branch.