[Resolved] Angel Broking Ltd. / Demat Accounts / Securities — Wrong Charges & poor Customer Service

kushal.varshney

from Mumbai, Maharashtra

Address:

Maharashtra

Dear Sir,
Since a very long time(Since January 2010) we are asking Angel Broking to resolve our issues, but till date no solution is given from their side.

Following things are communicated to us by Angel Broking Marketing Person in written E-mail, but when it come reality after opening the Demat Account, it’s different(Brokerage Charges are higher, they have levied INR 450 even after paying cheque of 25000 etc.) from what is committed :
1. Account maintenances charge for lifetime will be 715 Rs. Only & no other charges of any kind.
2. Intra day brokerage charges will be 4 paisa.
3. Delivery brokerage charges will 10 paisa on purchase and sale respectively.
4. Their will be no other charges like DP charges if we deposit RS. 5000 while opening the account.
5. Life Time Account Maintenance Charge of INR 715 will be waived off if we provide cheque of INR 25000 for Account opening, so should be applicable to me(Kushal Varshney) & Mr. Rajesh Raghvendran.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

rkm_27

from Mumbai, Maharashtra

I m fully agree with this complaint lodged by Mr. Kushal Kumar Varshney.

anandsarathy

from Chennai, Tamil Nadu

Angel Broking is pathetic service, almost all their employees donot know anything...they donot respond in time also, lot of hidden charges they levy on transactions

I strongly discourage people from dealing with them

riteshbhopale

from Aurangabad, Maharashtra

I am Ritesh, open the trading & demat account before 4 years in Angel Broking Ltd. through Amravati SubBranch, but subbroker presharised me for close the trading & demat account within 6 days & he told me if your ac not closed within 6 days, your demat holding transfer in main branch, but i am not interested for close my account & sell or transfer my shares at that time. please give the proper sugession & feedback me urgently.

Straight talks

from Guwahati, Assam

I agree that people who represent Angel Broking, actually don't know about their products and services, I believe their HR and sr management level are not as per industry standard. Most of the RM's and BDO are don't know about their product as well as service, there one an only motive is to sell demat and SB by hock or crock. Eastern zone probabily on top for fales comments. There BDO propose you by modifying policy to acquire you and once you aboard and slowly you come to know that your BDO proposal was not match with company policy and you try to escalate then there BM or Br head will convence you that this company policy and no need to bother about your BDO, you start your work and we will work together and make healthy relation. Even when you speak your issue to their BH, he divert you by speaking about sebi policy blah blah blah.., but he can't address your main query.
This is what Angel broking Ltd. Eastern zone is.