[Resolved] Angel Broking — Poor Service and Customer care

paraacbe

from Coimbatore, Tamil Nadu

Address:

Tamil Nadu

I have account with Angel broking and i regret my mistake.In their website i was not able to apply for mutual funds online in a single trading portal and for that we are asked to use some other backoffice route and even that doesnt work user friendly.My password got locked during the morning and i called one of their numbers [protected] and some one spoke to me in Hindi ,when i spoke in English he disconnected the call,so what mechanism you have for people who dont know English?On calling to their centalized customer care of [protected] ,they never picked my call even at during the day time of 10 in morning.Whats the use of having this customer care number when they dont attend calls during trading hours? . I was using Kotak Securities before and their customer and website were far better .I am going to close their account now.My id is s101321

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Aug 13, 2020

Complaint marked as Resolved

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Angel Broking Customer Care

from Mumbai, Maharashtra

Verified Support

Dear client, we duly regret the inconvenience that might have been caused to you in this regard. We hope our customer care department have resolved your query. Also we have shared your feedback with the concern department. We would request you to re think on your decision of closing your account. Have a nice day!