Aramex Courier Company — NO COORDINATION AND LOST THE PARCEL AND WAS TOLD A LIE

Address:

Maharashtra

THE COURIER WAS SEND TO THE CUSTOMER THROUGH ARAMEX TO KARNATAKA, BANGLORE. THERE WAS NO TRACKING DETAILS FED IN THEIR SITE FOR THE PARCEL. IT JUST SAID THAT IT HAD REACHED BANGLORE OFFICE. THE RECEIVER ON THE OTHER HAND CAME ANGRY SAYING SHE HAS NOT RECEIVED THE PARCEL. AFTER CONTACTING THEM, THEY TOLD ME THAT IT IS IN THE BANGLORE OFFICE,AND WILL BE DELIVERED ON THE 14TH OF APRIL(THE PARCEL WAS SEND ON THE 5TH FROM MUMBAI) THEY TOOK THE NUMBER OF THE RECEIVER AND ADDRESS AGAIN. THEY DID NOT DO THAT NOR INFORMED ME. THE RECEIVER CAME ON 16TH AGAIN SAYING SHE HAS NOT RECEIVED THE PARCEL. I HAVE BEEN CALLING THREE TO FOUR TIMES EVERYDAY FOR A WEEK NOW, AND THEY TOOK ME FOR A RIDE, TELLING ME THAT THEY WILL GET BACK TO ME IN AN HOUR. NO ONE CALLS WITH THE FEEDBACK OR ATLEAST CALL ME AND TELL ME THAT THEY ARE STILL LOOKING. ULTIMATELY ON THE 20TH OF APRIL THEY COME AND TELL THEY HAVE LOST THE PARCEL. SUCH A BAD CORDINATION. I TALKED TO MR. DOMNIC, MR. GOPINATH, MISS SYNA, MISS GEETA ALL OF THEM IN THEIR ANDHERI OFFICE. IT IS SO DISGUSTING THAT SUCH A COURIER COMPANY LIKE ARAMEX DOES NOT HAVE ANY CORDINATION, NOR NONE OF THEIR SUPERVISOR OR HEAD HAVE ANY CORDINATION SENSE. ALSO, CUSTOMER PPL DO NOT NOT LET US TALK TO THE SUPERVISOR OR THE HEAD SO WE CANNOT EVEN COMPLAIN. VERY BAD CORDINATION AND SERVICE.