[Resolved]  Aramex — Fraud by aramex

Address:

New Delhi, Delhi

They have kept the entire refund money of Rs.2968 of my cancelled shipment AWB# [protected] dated 26 sept 2013 returned via AWB# [protected] . I was sending an electronic item and they asked for Material Safety Datasheet. WTF is that? It's required for fluids and chemicals, not for electronics, at least not for non-commercial samples. And they asked for documents on company letter head while I clearly told them that i'm sending as an individual and it's non-commercial. They didn't call before sending the pickup guy, he just came randomly. They neither called me when they had put my shipment on hold. Most of the customer care nos. don't work. I had to email them for days to get the package back and they didn't give me the refund. No matter how carefully and wisely you take decisions, there will be a few companies like aramex that won't spare you.