Aramex — Mental Harassment

Address:

Bangalore, Karnataka

Hi,
I had given an order on zoomin.com which was shipped to my address through aramex with consignment number [protected].

The person who had come to deliver came at the time i was in a meeting. I asked him to come to 1st floor because my meeting was happening there. By the time I came to 1st floor this guy asked me to come to ground floo and then to the 3rd floor. I said I am coming to ground floor and after that when I came to the ground floor to get my courier and tried to call him he dint pick first time and 2nd time he said he has left and will not deliver the courier.

He was quite rude and threatened me saying do whatever you want. Go complain if you want to, I am not coming to deliver.

Mobile number of the delivery guy: [protected].

The courier company is not ready to get the courier to me and has been just giving me the same statement that the courier will be delivered asap.
They have put false status in the website mentioning I wasnt available to take the courier where as I was there to take it

I took maximum of 4 mins to come down from the 6th floor to ground floor but the delivery guy had left by then. I immidiately called the customer care of aramex and got the same reply."Shipment will be delivered asap"

I had put a complaint on their website also Case Ref. :BLR/0213/845 and there has been no response on this.

I would request you to take action against the delivery guy for causing harasing me. This has cause me loss of my work time and uncalled for deviation from my work.


The Contact address for Bangalore office

Plot No.25, Near Swami Ayappa Temple Road, Ward No.74, Kodihalli, 560008, Karnataka