[Resolved] Aramex — No shipment received but status showing delivered | |||
Hello, I am Jyoti Agarwal. I have requested a few free samples online from Rewardme.in on April 14th , 2012 and on June 14th 2012 I received a e-mail from them saying that they have couried the requested samples through ARAMEX courier services (Shipment no. [protected]) but when I opened the courier company site and checked the shipment status it showed delivered on 26th June, 2012. So, I complained the company regarding my not receiving the shipment . But even after speaking to the customer care people for several times there are no results. Whenever I am speaking to them they are just telling I'll get it tomorrow as so on. So, I request you to take the necessary action. Thank You. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
I also had similar experience. consignments are stolen by ARAMEX & as per their record they are delivered.
Reply
Hiii..
I have also requested a few free samples online from Rewardme.in. I got 4 sms from ARAMEX regarding
4 shipments ([protected], [protected], [protected], [protected]) delivery in Dec12 end, when i follow up for same they said it is already delivered at your address in Faridabad in Nov 12. Whereas i didn't receive any shipment. I checked with Reward me they are saying that it has been given to ARAMEX and Aramex people r saying its already delivered. I sent a complaint mail also to Aramex, they reverted that they will check the case but didn;t get any revert from them in these 2months inspite of Reminders.
PLEASE don't trust ARAMEX, even their customer care exe. are , they don't know about their product, locations etc, they just say if it is showing delivered then its delivered, not our look out. Aramex is a big courier company, but they have outsourced their delivery system to small vendors in city.
I request you to check with these Thiefs & take necessary action.
Regards
Manisha
I have also requested a few free samples online from Rewardme.in. I got 4 sms from ARAMEX regarding
4 shipments ([protected], [protected], [protected], [protected]) delivery in Dec12 end, when i follow up for same they said it is already delivered at your address in Faridabad in Nov 12. Whereas i didn't receive any shipment. I checked with Reward me they are saying that it has been given to ARAMEX and Aramex people r saying its already delivered. I sent a complaint mail also to Aramex, they reverted that they will check the case but didn;t get any revert from them in these 2months inspite of Reminders.
PLEASE don't trust ARAMEX, even their customer care exe. are , they don't know about their product, locations etc, they just say if it is showing delivered then its delivered, not our look out. Aramex is a big courier company, but they have outsourced their delivery system to small vendors in city.
I request you to check with these Thiefs & take necessary action.
Regards
Manisha
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
13%
Complaints
963
Pending
0
Resolved
127
+91 44 3300 3300
Plot 1, Poomagal Street, Ekkaduthangal, Chennai City Corporation, India - 600032
View all Aramex Couriers contact information