[Resolved]  Aryabhangy Honda — DAMAGED MY NEW BIKE ON SERVICE

Address:Ernakulam, Kerala

I had a bought Honda CB Shine on 11/07/2011 bearing chasis no:ME4JC36CFB8257535 and Engine No: JC36E2391801 from Ankamaly Aryabhangy.(Register No-KL 63/2209)As per warranty terms, I had handed over the vehicle to Arya Bhangy Honda for 1st service. While collecting the bike after the 1st service I found oil leakage from engine. I rushed the same to the above dealer.They hide the truth that oil bolt was mis-fitted and engine case threads have already been damaged. I could understand this only When I visited their head office at Aluva for secod service. Now they have suggested that engine case will have to be replaced with a new one. when I discussed with experienced mechanics, I could understand that my new bike which I bought a few days ago will be dismantled for replacement of engine case. . More over, the head light too is not working properly. Sir, I have bought this bike with my bare means. Hence I cannot take a risk of repairing the bike every now and then. Hence I request your good self to intervene and solve my issue. I have no other choice left other than to make claim a new bike replacing the present one.
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Aug 13, 2020
Complaint marked as Resolved 
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Honda CB Shine — SERVICE COMPLAIINT

Dear sir

I had purchased a Honda CB Shine(CBF 125 MCA) on[protected]Invoice No:11 I No 1518) bearing Frame No- ME 4JC36CFB8257535 and Engine No- JC 36E2391801 from M/s Arya Bhangy Honda, Ankamaly. As per warranty terms, I had handed over the vehicle to Arya Bhangy Honda for 1st service. While collecting the bike after the 1st service I found oil leakage from engine. I rushed the same to the above dealer and handed over the same to their Head Office service section at Aluva. On enquiry I was told that oil bolt was mis-fitted and engine case threads have already been damaged. They have suggested that engine case will have to be replaced with a new one.

Your good self will fairly understand my mental agony, when I was told that the engine of a my new bike which I bought a few days ago will be dismantled for replacement of engine case. More over, the head light too is not working properly. Sir, I have bought this bike with my bare means. Hence I cannot take a risk of repairing the bike every now and then.

Hence I request your good self to intervene and solve my issue. I have no other choice left other than to make claim a new bike replacing the present one.

I once again request you to kindly take an immediate action in tech matter.

Thanking you,
honda shine is very low quality bike
there must be media inter vention in such case especially news paper

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    ANKAMALY
    Kerala
    India
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