[Resolved]  Asianet Cable Connection — No Digital TV Signal

I totally agree with you Mr. Pillai. I made a complaint with number 78198 with their customer care number on 8th July 2009. Till today even after 10 days they didn't rectified the same. I am calling them daily basis and they are giving different numbers. All of them will say that the complaint will be pass to service people. I am in Cochin and this connection was shifted from Angadippuram of Malappuram where they are giving excellent service. I don't know why these people are not at all caring the customers ?

regret to inform you that yours, is the worst ever known service provider and prompt approacher at due time to collect the rent .
I have complaint four days back that here in durganagar I have the problem of signal not available due to which i am unable to receive the channels, a prompt reply came from your office whether it is digital if so kindly coonect to analog . I just want to ask you are willing to pay back the price that you took for STP(set up box) box ? till date no one has attended or even cared to ring up and find out. Really what a good service ? immediate solution convert to analog that means you will not send your personnel to correct the problem with digital .
My ID number : JA00260502
Name : G.Sivakumar
Note : I known that this complain will not also be considered because your organisation has become worser than public organisation

I am very much dissatisfactorly says that, such a reputed organisation like Asianet cable vision company lose their goodwill bcoz of the reason of the bad customer service and the irresponsibilities of the staff,
for the last three days several times in a day fequently call to your kollam office for reconnecting a cable connection but they never mind to listen what i say also...when i call them, they told me that tomorrow it will connected..and in the next day they told me that...tommorow we will do it..i thought that they treat the cutomers are jokers.I really fed up with the service of asianet...

kindly take this as as serious matter and take necessary actions for correcting the same?

name:Abhilash.A.S
Essar Lodge
KOllam

I truely agree to this complaint.Please do the needful.

dear asianet owner
This is not my complaint. this is the complaint from the whole Asianet viewers, those people are using digital reciever+dish. More than 45%people in kerala are using this service.and the victory behind the program IDEA STAR SINGER AND OTHER PROGRAMS is this 45% viewers. so please do not avoid us and our problems. Due to your sudden change to mp4 technology, asianet and asianet plus channel are not getting to us.other wise the viewers and the sms to idea star singer program will decrease. we hope asianet management teams may take immediate action against our complaint.

mahesh pm
from an asianet program viewer family
puliyanattil meethal (ho).thiruvallur(po)
vatakara, calicut, 673541