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[Resolved]  Asianet Cable Connection — cable connection not working

my customer code no is A00740013 set top box and internet connection customer code is TV 0829.for the past 10 days my TV connection is not working and i have registered my complaint with your complaints section Ph 3016666 and your peroorkada office Ph 2438256. in spite of my repeated requests in the morning and evining daily for the past ten days ni one has given the least attention to my ccomplaint. i am a customer of asianet cable line as well as the internet from the time of your starting these services.i would be highly ovliged i[censored] will kindly look into this complaint and do the needful immediately. vs nair. a line ir reply will be appreciated.
Complaint marked as Resolved 2020-08-14 00:12:51
Complaint comments  68 CommentsShare0Tweet0

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Asianet Satellite communication — No service even after 48 hrs

My Subscriber ID is GA00910653.I called up the customer care call centre day before yesterday since no service was available, when they responded with the standard query of sending some one for checking the same.Half a day, I tried to get the service restored even though there wasn't any outstanding amount on the connection.The next day, I called up again and got a complaint no 6/1110 which I was supposed to quote in all future correspondence.I waited for a full day and still no one turned up.I have never experienced such a bad customer service experience in my lifetime.Pls do the needful
sir...
i have asianet cable connection(trivandrum).The ammount of hindi cannels u r givingis very less i want some hindi channel in ur connection.earlier sat max was coming now it is not coming in trivandrum .I have complained in ur customer care services but no body entertained so please give star gold.sahara one etc.
my subscriber id is GA00911060 .for the past 10 days my TV connection is not working and i have registered my complaint with your complaints section Ph[protected], 3076198, 3076100, 3267406 and your agent Shibu Jose Ph [protected]. in spite of my repeated requests in the morning and evining daily for the past ten days no one has given the least attention to my complaint.My Complaint no is 6/2041.i would be highly obliged i[censored] will kindly look into this complaint and do the needful immediately. reply will be appreciated.
Hi
Im writing from Nemom in Trivandrum. I have a analog asianet cable connection. Well straight to the complaint..i think asianet cable providers are gambling with the channels, to be precise every time i switch on the tv the channels has been rearrange, i was looking for star sports to watch Formula 1 qualifying this evening but the channel disappeared instead of that i got some Arab channels (well im not at all interested in learning terrorism via tv) ..i called the service provider and he said its because of Olympics, well thank you for that, but no thank you because i don't even need a cable connection to watch Olympics and its available in DD channels..so kindly stop Gambling. And for your kind information..im not having ur connection for free.
Thank you for ruining my evening and don't repeat it.
I am also facing the above problems. plz look into these matters.
i have asianet internet connection.the downloadng speed is very slow .please repair it.i have free night surfing from 2am to 4am.but downloading is very slow.
myself writing from oOLAVAKKAOD, PALAKKAD, unfortunatly i took a connection from u including DTS box, with pleasure i am saying by the grace of almighty each and everyday ur connection is getting trouble with a lot of reasons, we r loosing almost all good prorgams and news, hope i made a blender by taking ur connection
regards
feizal
affa house
varithode
olavakkod
palakkad
i have asianet cable connection(ernakulam). i want some hindi channel in ur connection.earlier sat ZEE tv was coming now it is not coming in ernakulam .I have complained in ur customer care services but no body entertained so please give ZEE TV etc.
For past one month some of the major channels like zee tv, hbo, tensports, zee sports...etc are not in the connection .these are the major channels. why are they not taking sufficient steps for this?
Hi my name is vivek from cochin and iam student studying in 11th, so it is usually just studying all the time for me the only time i can actually relax while watching some sports, especially football, but most of the time i sit to watch football there will be no Espn, Star Sports, Ten sports etc...they would have bee changed for some reason.Right now the champions league is going on (on ten sports) i sit one night to watch the game and what do you know there is ten sports. I called the nearest asianet customer operaters and told him about my problem he said that tensports would be restored back in a week or two because right know you were having talks with tensports on the contract extension .Note this was 3-4weeks ago and still know tensports have'nt be reinstalled and whenever call the customer care they say that it will be restored as soon as possible, So i wrote you this letter to tell you how disapointed i am with asianet i expected more sincerity towards you're customers. Note this is not only my opinon but also that of my friends and if this goes on i will remove my connection and take some connecton like Tata Sky . so i hope you will do the right thing and deliver what you promised us.
sir, only entertainment 4 me is seeing zee t.v channel now it is not their in asianet cable i had u sent many request but u don't reply i am kindly requesting u to provide zee tv in asiannet cable network . i am waiting 4 that channel 4 i month. So i wrote you this letter to tell you how disapointed i am with asianet i expected more sincerity towards you're customers. Note this is not only my opinon but also that of my friends . so i hope you will do the right thing and deliver what you promised us.
here i have a request u say u that plzzzzzzzzzzzzzzzzzzz accept my request .my request is to provide zee t.v iam waiting 4 ur acceptance and reply as far as possible plz provide us zee t.v same complaint wrote by many but u don't take any step towards it so plz take step right now by getting this request letter 4 getting zee t.v . my home town is in ernakulam district so i hope u will accept my request.plzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz its my humple request... provide zee tv channel
Dear All,

I am not in receipt of Zee Group channels, POGO, HBO, Ten Sports etc in Asianet Digital TV for almost a month now. Not sure why Asianet is not bothered about their viewers. I have made one-year subsription in advance hence not able to move to another dig. tv. Me and my collegues are planning to rid away Asianet connection and depend on some other better providers.
my customer code is 104979, (AA[protected] from 5th april i am shifted my house to kawadiar, and i am reported to acv at the same day in this ph nos-3016666,[protected].NOW THE DATE IS 17TH- every day minimum 3 times iam asking to them but no replay, i am a reputed person in a leading ferm in tvm and also above 10 more cunnections in our company. iam very sorry to say that, tommarrow i want contact the sun direct team and cutoff our all acv connections.
i agree with Mr.Anoop's complaint.Iam also not getting any Zeegroup channels.we r also thinking of discontinuing your service.iam requesting you to provide us with zeetv(atleast).
My ID is 158695. I could nod not view the channels from 25 April' 09. A complaint was registered wit Asianet on that day itself. Next day I reminded them and they told me to await. Nobody did turn up. Again I contacted the complaint cell and told them that I would not be available next day, being working day. The problem was with the connection and hence i told the person to tell the person to check the connection on roof top if he comes in my absence.The person attending promised to pass on the message.Next day also the problem was not resolved. When I enquired of it the person told me that the complaint was duly attended "Door Locked " comment written.Then I told him that the person should have contacted me over my phone.Asianet has already taken advance for one year and now I am looking for filing a complaint with the consumer protection. The service is hopeless and rediculous. The people at the desk are not at all imaginative. Hell with asianet
Get Rid of Neo Sports &MGM & put back Ten Sports & HBO.Otherwise everyone will Hate Asianet.
We took asianet cable connection to watch our favourite channels;not asianet's...
Unfortunately there is no tensports...
How can i watch Champions league??????
Sir,
we are one among the viewer of Asianet. we proud about Asianet for the variety entertainments. But very sorry to say sir occuring the frequest power failures and connection errors your local franchiese office/
cable provider is not responding to our frequent requests/complaints and not even taking care of customer
problems. Their attitude is to collect money rest not assured. This is not a good manner to common people. My only request is to look into the matter and kindly take actions against them.
I concur with Vivek Jayakumar, i was thinking of getting a digital set top box to watch ten sports to watch the champions league final today ... unfortunately this ongoing feud with SET discovery and Asianet has turned out to be a bummer for football fans. I look forward to the day when competitive CATV services will be available in each neighbourhood in Trivandrum. *sigh* I might be the father of teens then I guess...to think I'm single. Gone with the wind!

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    Asianet Satellite Communications Phone
    +91 80 8606 0665 [Corporate Customer Care]
    Asianet Satellite Communications Address
    2nd Floor, Leela Infopark, Technopark Campus, Trivandrum, Kerala, India - 695006