[Resolved] Asianet Digital TV — bill complaints
i am an asianet customer of harippad ,alappuzha My Customer id is HP923(dataline) & EB[protected]ADTV).Last year i took the combo offer ( data line and digital tv) including set up box free connection. I paid dataline subscribtion for one year and adtv subscribtion for 6months But the billing department of haripad enterd it wrongly and they took my 3 months subscription charge as setupbox charge.After that lot of time they disturbd me for not paying subscribtion .At last I submitted all bills at their office and cleared all the billing mistakes they made . Then also they came home and said the same matter that i didnt pay the subscribtion charges . Whenever they came all the time i had to show the bills . Later on Oct 2009 i went to the harippad office and clarified evry doubts regardin the bills.Evn if i did evry clarifications they came and disconnected my tv subscription . Due to this problems my dataline(evn if irenewed my subscrption for 1 year) was also disconnected for 2 weeks by them , As a customer i want to reconnect Adtv but they want the charge of set up box .It is thier mistak but they are notaccepting and making difficulty for me.
Complaint marked as Resolved Aug 14, 2020
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