[Resolved]  Asianet Satellite Communications Ltd — Non rectification of faults even after TEN days after repeated complaints.

Asianet Satellite Communications Ltd,
Kochuveettil Buildings, Near S B College, Changanacherry, 686101 FBDI 2427714
Subscriber ID 146672(D[protected])
Associate ID 850G196
T&S Communications (Saji Mathew) Changanacherry
Area, Thiruvalla.

KSEB CONSUMER NO 4959 (JOSEPH VARKEY-DR FRANK RAJAN)

Sir/madam,

Since 9th September, the digital TV Connection to the above subscriber is not working and the response I got when reported the matter to the Asianet number 2427714 and 3299403 of the service providers have been extremely bad and irresponsible.
As of today, after TEN days and after repeated complaints the service has not been rectified and the Asia net is putting the blame on KSEB

I would very much like to hear your suggestions about the service provided by your franchise.

Hope it will be prompt.

Thank you,

Dr frank Rajan
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Aug 14, 2020
Complaint marked as Resolved 
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sir,
I get e-mail that i won the prize of £500, 000.00 GBP from YAHOO/MSN LOTTERY INC
30 Gloucester Place,
London W1U 8PL. United Kingdom.
A one person said me to provide my bank information and other information for my fund transfer,
What I should done.
Please help me early.
my id no is AA 90116289 connected with set top box in the name of b ganesh. since last tuesday we are unable to see cable tv after 10 calls at last the problem was solved on friday afrter noon.but the same worked only for a single day .from saturday onwards the channel acv alone can be yiewed. we have cotnacted ur cust care as well as enchakkal service centre repeatedly.with almost 3 calls per day till now the error is not rectified', the last call at 4.50 p.m.today, very poor service indeed. we hav remitted rs 6500/ during the first week of june only. we now regret having taken ur connection for such along period, even govt depts like kseb, bsnl etc immediately respond to our complaints where as ur customer care service is an utter disappointment in our case .i hope an immediate response to our landline no 2476508/[protected]
Asianet ( Kuriachira, Thrissur) field staff who came to provide a new connection on 28.8.2011 in Skyline Blossom Apartments, Sakthan Nagar, Thrissur-680001 are very indescent in behaviour, especially the one (middle aged man) wearing Kaky uniform. We are already having many Asianet connecrion in this apartments. They are not using the ladder to climb into the connection-room and just climb through the wall making the wall inside the common area of apartment shabby with their soiled foot-print and hand . I had complained this on 20.7.011 and no reply and thereafter again I have painted the place. But tody two persons came to give a connection in the apartments and repeated the same..Moreover the man with kaky Shirt was shouting on us inside the Flat . If you are not properly addressing the problem, we are forced to disconnect the entire Asianet connections in Apartments.
Balan(President of the Society)
([protected])

temporary discconection

I am K M Sajeev (TV 57965).As my Pc is damaged since a month .I am no longer using my Internet connection .Kindly requesting you to temporarily disconnect my Internet connection...Hoping you take necessary actions soon

connectivity problems

for the past 2 weeks connectivity problems .ganesh .[protected].fed up of Thrissur office service.

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