[Resolved]  Asianet Satellite Communications Ltd — cable tv failure

I am sajith from calicut with subscriber id KA00870751. today (1/9/08) afternoon i was not able to view cable tv. whereas my neighbours did not have any problems. since 2 'o' clock i have been contacting your calicut main office no 2721005, and asked them if they will send anyone today itself. they replied that the complaint will be attended shortly. but after 6.30 i got a call from local office no 3253403 to ask whether it was set top box or ordinary connection? i replied that it was ordinary connection, when i asked if they would come today itself, i was shocked to here that they got the complaint from main office only at this time and they wont be able to come at night and will look into the matter by morning. i just want to say thanks for ruining my evening and for the prompt service from Asianet. i remind you that i am not paying peanuts to you monthly, and the connection is not for free. Please try to avoid taking customers for a ride, and try to remember that there are other options availabe in the market, you are not the only cable network operators. do look into matter and hereafter try to avoid unpleasent situations.
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Aug 14, 2020
Complaint marked as Resolved 
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sir,
i am an annual subscriber of asianet digital tv since it has been available to us..we were using the asianet cable before that..But now we regret the decision of moving on to asianet digital tv..because, for the last few days we haven't had the signals.All most all the channels were unavailable.some particular channels have video but not audio and vise versa.i informed about this to the customer care before 2 days.they gave me a number af00003547 and they didnt respond any further..the other day i once again i remainded them about the complaint.the result is the same till now.if it is continuing i am compelled to take legal actions through consumer court and other courts..kindly take necessary steps to avoid that...
with regards
A.Shanavas
mob:[protected]

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