[Resolved]  Asianet Set Up Box — freezing

I had taken an asianet connection for one year with a set up box and they had collected 2490 from me but what the issue was that from the date of installation onwards the set up box was not working, it gets always in a freezing mode.I rang several times at last they gave me a complaint reference no.1046.nothing happened with this atlast i walked into the office at edapazhinji and made a complaint in person, one lady told me that she will cleared on that day itself but nothing happened till today so if possible kindly inform them to uninstal my connection as early as possible and am not satisfied with their service and according to my experience they are not maintaining customer oriented service through out the world and i am so irritateddddddddddddddddddd with this blady service
MY ADDRESS-PRASANTH.VS, TC-19/2035, KALATHIL HOUSE, MUDRA-38, DECENT JUNTION, MUDAVANMUGALPOOJAPURA PO, TVPM-695012, KERALA.

ASIANET OFFICE-EDAPAZHINJI, TVPM, KERALA.PHONE[protected]