[Resolved]  Asianet — Transfer Of Existing Connection

Address:

Thiruvananthapuram, Kerala

I had been the customer of Asianet DTH and broadband services for the past few years.Currently I had to shift my residence to a new locality within Trivandrum and I had raised a request to transfer the connection to my new locality.It was a real pain running between different Asianet offices to get the transfer initiated and now they have come up with the decision that the connection cannot be transferred since they have to extend the line for nearly 100mtrs in the new location to give the connection which they cannot support.

I had purchased the DTH setup box and broadband modem and was assured that this can be used anywhere in Kerala. Now they are saying that its not possible to give the connection in my new locality.

Would like to know if some thing can be done on this front.

Asianet Office Trivandrum - Karyavattam- [protected]

Shifting from Kazhakuttam,Trivandrum to Karyavattam,Trivandrum locality.

Customer Id - TV65871

Thanks
Sivan Sasidharan
[protected]