Axis Bank Complaints & Reviews

Myself Deepak Kumar (DOB - 08/01/1981, Loan – Rs. 1 Lac, EMI – Rs.
3516 per month) has taken personal loan from Axis Bank during Jan 2012
and given duly filled ECS form along with blank cheques to the
satisfaction of your bank.

First EMI is debited to my SBI Bank Account on Feb 7, 2012… but the
next one is not debited to my account and hence I have to give cash
payment to your collection boy… I was surprised to see that “Cheque
Bouncing Charges” amounting Rs. 552 is debited to my account without
giving any intimation to me. It is worth to note here that I was
having sufficient balance in my SBI account for the clearance of the
EMI.

Annoying to that… I have contacted to your Delhi Loan Office
(Telephone No.[protected], one of your executive who has attended
my call has clarified that as SBI has rejected ECS request that’s why
only Axis Bank levied this charges… then I have to visit to your delhi
personal loan branch and get the same waived off.

Again the same thing happen, my third EMI is again not even hitting to
my bank... and bank has debited "Bouncing Charges Rs. 552" to my
account. I have already made cash payment to your collection boy on
April 24 and April 27, 2012... vide payment slip no. 382745 and 382746
amounting Rs. 3500 and Rs. 16 respectively..

I am having few questions from Axis Bank:

1. Why you guys have not intimated/contacted me at the time of
rejection of ECS request by SBI? … Now-a-days wherever a single Rupee
is debited to credit card/ bank account, banks tends to intimate to
customers.. for the purpose of making customer aware… for the sake of
transparency…

2. Where I am at fault?... I have given dually filled ECS form
along with blank cheques at the time of loan application… and based on
that only my loan get sanctioned. This problem is not from my end…

At last, I would request you guys to reverse cheque bouncing charged
to my account immediately and make arrangement for debit of EMI by way
of ECS to my account on due course.

The loan statement along with SBI Bank Statement is enclosed for your
information.

Rgds,

Deepak Kumar
+91 [protected]

Hi,

This is shailesh kumar .i was using credit card last 3yrs back. Now once in day 19th-may-2009, i purchased something from kaveri home applicant shop , after billing generation come to know for same item deducted thrice,so many times informed to customer care regarding this billing give me a clearance why it is happened no body response, once in a day one axis executive person come and ask the amount i told first give clearance about the three time swapping mistake from your organization. he told ok will speak to our manager first at least submit lowest amnt out of generated amount so that rate of interest will not happened further, so i have given 1000rs on 4th June, but after billing come to know they have deposited only 681rs. due to those above problem after long time waiting, once in a day ppl reach to us on 3 nov-2011 i had putted my problem in front of them he told me go for settlement whatever actual amount used and close the amount. so i did the same. now i come to know my name is in civil. so further i cant take any benefit from other bank. i want to remove my name from civil bec above problem we had faced from Axis bank. pls consider my complain and give me a suggestion further what i have to do???

Regards
Shailesh Kumar
[protected]@gmail.com

I have been a customer of the Axis Bank,sevoke road branch Siliguri for almost 7 years.
My offiice is 30 kms from the bank..when ever i call to the bank for any help regarding account balance or something else they never take calls and sometimes even after picking up the phone they ask us to wait and they dont come to resopond again.
Atlast waiting and waiting we have to cut the phone line.
This is something really not expected from such a reputated bank..
Its not possible to physically go to the bank for small informations.
As a customer i am really not satisfied from the response of the bank.
If this issue is not solved then i might even change my bank.
Customer service is really poor.

My savings bank A/c no is -[protected]. Debit card attached with this a/c was elapsed on 31/3/12. I got the another card but not the same one, but didn't get the pin yet.I contacted them and they said that they dispatched it through Xpress courie on 20/3/12 but i didn't get it till date.I am very much disappointed and astonished by the service of the Axis bank.i am attached herewith the tracking page of the courier.

Dear Sir,

My name is Rajiv Mishra and my Syndicate bank Debit card was swiped for Rs. 6,000/- On 14th Dec. in an EDC Machine of Axis Bank Cox Town Bangalore. Immediately same was voided as the payment was done through different mode. Since then i have been calling and mailed to Axis bank but still have not got any response from them regarding the refund. I have also submitted the application for the same, both to axis Bank Cox Town Bangalore and syndicate bank, New Hyderabad branch, Lucknow, but have got no response. Later Axis bank is telling that the amount has to be claimed by Syndicate bank and syndicate bank says axis have to refund the amount by themselves then only they can credit to my a/c, but i hope the amount belongs to me neither to axis or syndicate so has to come back to me. Please do the needful and i Will be highly obliged for your kind action.

Regards,
Rajiv Mishra
+91-[protected]

I had deposited a cheque in Axis Bank Whitefield branch towards my home loan part payment. The cheque was not cleared even after 40 days (I deposited the cheque on 17/03/2012 and it was not cleared until 27/04/2012) forcing me to issue a stop cheque request.

I visited the branch and they informed me that they had sent the cheque to the loans department. I called up the loans department fie times and everytime all they told me was that they would be getting back with the details.I did not get even a single call. I also mailed them multiple times and there was no response whatsoever.

This is the second consecutive time such a long delay is happening. Last time I dropped a cheque, it was cleared after 1 month. This time they did not clear it even after 40 days and I have issued a stop cheque request.

I think this is a deliberate ploy by the loans department to discourage part payment and speedier closure of the loan.

Hi,

I am using axis bank credit card from last 3 years, My credit card
limit is 20000 INR.
The bill for the March month was 1260, and I pay Rs. 1300. After that
I did'nt made any shopping. But again this month bill is Rs. 20312. As
per my knowledge From 1300 I deposited on 3rd April the amount of Rs.
500 should be credited into my account and 750 app. should be charged
as interest. But the new statement for the 24th april is 20312, that
is shocking for me.. According to me that should be of 19700. Please
look into the issue as soon as possible...
So that I can Use hassle free credit card service being provided by axis bank.
This is the third time I am facing the problem.
Credit card no: [protected].

Dear Sir/Madam,
I am havig my salary account in axis bank,Noida sec-16.On 7th/April/2012 Saturday(8 p.m) i have used there internet bank service because i want immediate transfer of money to my friends account of 1100/-Rs .I got the message on my cell phone that 1100Rs+25rs service charge is deducted from my account and my friend also got the message of receiving on her cell phone.But when next day on Sunday she checked the balanced of her account money is not tranferes.Then on monday9/april/2012,i gave written intimation to the bank and Then Mrs.Anju Gupta(assistant manager) said me to mail also the same complaint to our email id(Anju.[protected]@axisbank.com).On the same day i have mailed them and they said your money will get transfer in2or 3working days.again after 5 days i have mailed them they said it is in process.But on20th April ,again i have sent my friend to bank to talk on same issue because i am in marketing field in West Delhi so i am not able to go so far at bank because it will sufffer to my job.on that day they harass my friend lot but they didnot give me proper answer.When in evening i seen my mail on that day they sent me mail that your complaint is lodged and given me this complaint number:[protected].
Please i want Justice to recover my money.I got the loss of around2000 Rs .
Regards
Baljit Singh
[protected],[protected]

Dear Sir/Mam,

I am Binod Gupta holding an Axis Bank account no. [protected] with Lajpat Nagar branch.
I am with the bank since last 3 years & I had open my account as a zero balance account.
But, last month to be more presice 1268.45 {1150 (consolidated charges for AC) + 118.45(service charges) } had been deducted.
Then I called your customer care & surprise to know that my account had been changed from zero balance to an other account type.
They instructed me to talk to my branch & I had spoken to Ms. Nidhi on 5th March.
Now I had a conversation with Ms. Jasmit & she told me to write the mail for amount reversal.

But, I want to know that without any communication neither telephony nor electronically you how can you change my account type.
Its totatlly disobeying your norms
So, I am totally anoyed with your services & specially the communication part.
In future I will think twice before taking any service from your bank .

--

Thanks & Regards,

--
--
Binod Gupta
Mobile : +91 [protected]

once i went to ATM to take out some money and found that there was some issue with taking out the money so i went to a different ATM and the same issue happened however i found that other people were able to take out the money so i thought that its my banks server which might be down so i came home firstly the message that comes after you debit the amount comes after one day or half an hour.To my utter surprise i came back home and found two message that my account was debited 2 times with 2000 rupees where i could not get any money out of it so i had to Waite for Monday as it was Saturday where the bank customer care do not work till Monday.On Monday i gave them a call and found out that they had issue and they promised me that they will pay me the money within 7 working days so i kept calm and Waited.at that time i had 4000 rupees left on my account and i took out 1000 rupees from it so i had 3000 rupees left after few days i saw 5000 rupees on my account which i could see only after checking my account as there was no message that the amount was credited i thought that only one transaction was credited and rest will be credited later and out of curiosity i gave a call to the axis ban customer care and they said that they have credited both the amount to my account usually account to my math if 4000 gets added to my account it should become 7000 and not 5000.its a clear fraud as its a hard earned money which should not go to vain please let me know what to do

Dear Sir,
Please Change My Right Mobile No [protected] I want SMS Banking & Internet Banking My Mobile No [protected].
But Two Time Wrong Mobile No is below.
SN Right Mobile No Wrong Mobile No
1 [protected] [protected]
2 [protected] [protected]


So, That change the mobile no early
sohail ahmad
A/C No-[protected]

I have a sanction letter from Axis Bank for Rs 44,80,000, and till date the bank has disbursed Rs 42,80,000 all delayed by minimum 1 month.

Now I have sent them a demand letter for the balance amount to cover registration, the bank claims that they have given me the full amount as per their "technical report" and cannot disburse any more money.

They have at no time mentioned the amount that has been sanctioned as per their report, and also they have asked me if they can freeze the balance amount over and above the 80% of property value towards interiors which I have confirmed.

What can be done regarding this issue?

When I was opening account with AXIS the NRI division manager promised many things, eg. we will give better rates than other banks if above $ 5000 is deposited. My first salary was credited to my NRE account and to my surprise I found they are giving less exchange rate than SBI. My friend having SBI NRE account has got better exchange rate on the same date. Also AXIS Bank is deducting some amount, but for what I still don't know because they won't mention it on my statement. Tried sending mails to my Branch and also customer service but no response from them. I feel like getting cheated by AXIS Bank services. One of my friend , he is also facing the same issue with AXIS Bank, and don't know how many more are facing this sort of problems. Please Help.

Respected Sir/Mam,
I D.Deshakumar have a saving account in AXIS BANK ADAYAR BRANCH from 2008 and i have a current account name 'Miss U' in pallavaram branch from 2009...

Actually i am not interested in credit card at all but TWICE axis bank marketing persons came to me and offered me a credit card,so i applied giving all my IT documents and PROOF'S in which they declined twice without any reason...I am not bothered about their rejection but i am very much worried about the documents that i gave them with my sign..Once my friend applied for loan and he itself rejected and after few months he got Rs.36,000 telephone bill in which the loan person used his proof to get the table top phone and used ringing ISD calls to different numbers...At last my friend faced a Hectic problem because of the document submission....

1.I AM ANGRY WHY AXIS CREDIT CARD DEPT. itself offered me a credit card n why they REJECTED???
2.I am afraid any miss use can occur by using my signed document...

NAME : D.DESHAKUMAR
SAVING ACCOUNT NO. :[protected]
CURRENT ACCOUNT NO. :[protected]
Mobile No. : [protected]
[protected]@yahoo.com

Respected Sir / Mam,
I am D.Deshakumar an current account holder in AXIS BANK PALLAVARAM CHENNAI..Axis band provided me a edc machine with charges of 1.6% per swipe when i agree to get the machine in 2009..But now days without informing me they are charging me 2% and more in each and every swipe...If i enquire them they are giving me a wrong information and now days i am not satisfied with Axis edc so i reduced card payments and in future i don't mind to cancel it and get edc machines with a bank like kotak mahindra,indus ind,idbi,etc. in which they are charging not more than 1.6% for sure for all cards...

I want answer why AXIS BANK CHARGE more than 2% for each and every swipe?????

Name of the Prop.: D.Deshakumar
Current A/C name: Miss u
Branch : Pallavaram.
Mobile No. : [protected]

Hi,

I did a wrong NEFT transfer of Rs 2,000 from my axis bank account to IDBI account.I could get the details of IDBI customer to whom money was credited.I spoke to him and he said that he is not using his account from past two years.Money which i credited into his account on 01/02/12 is still in his account.I have put several requests to both Axis and IDBI bank officials.But there is no response from them.Please kindly help me.

Please change the address and cell no of my Axis bank credit card .

Name : V.Hariharan

Credit card no: [protected]

Cell no : [protected]

Address :Plot No. 34 , Venkateshwara Layout, Opp.to.DSP Bunglow, Hosur -635109

e-mail : hariss.[protected]@gmail.com

Axis bank has shown their inability to provide me home loan due to non-availability of NOC on the property. Though it was mentioned to bank at the beginning of process and after legal inquiry bank also confirmed that loan can be provided without NOC. Even Mr. Javed asked me to provide affidavit in this regard and same was provided. I have sent multiple e-mails to return my documents and Processing Fee but noone is replying to those e-mails. So, please provide me all my documents along with processing fee charged. Processing fee should be returned with interest at the same rate as of loan interest rate provided by Axis bank.
None of the Axis Bank employee is replying to the e-mails nor they are refunding processing fee and all the documents which includes cheques.

As I have bought a residential flat in bandhaghat area of Howrah District P.O. Malipanchghora and applied in your Bank for home loan .I got sanction letter for Rs. 970000/- ( Rupees Nine Lakh Seventy thousand only ) on 20.10.11 .I have submitted all requisite papers to your representatives they require after undue pause ( say every after 15 days ).They have not given me any list of papers I need to submit . After one by one they asked me to submit papers .Before my flat developer I felt embarrasement due to your delay in disbursement. I had to borrow from market due to delay at higher rate of interest only to keep my promise before the promoter and developer. I am not even getting any paper back and neither any processing report .They have harassed me for 3 months . They had not even respond to my calls then .They also took payment for rs 5700/.
Please look into the matter .

I signed up for Max New York Life Gain Plus policy through Axis bank. The representative at Axis bank informed me that i will receive a phone call from Max New York within "couple of days" confirming my sign up. I signed up on Monday, March 19, 2012. Till date I have not received any phone calls from any of the Max New York Life Insurance representative. Upon calling the toll free number of Max New York, they claim they do not have any record of me. My account was already debited on March 20, 2012 for the policy premium payment by Axis Bank. I immediately called and asked them to stop that pay order but I was informed that it cannot be done now and I have to wait to get the policy paperr first. Today it has been 10 days since i signed up and paid for the service and still no record of any papers or any phone call as claimed by the Axis bank representative.

I am not sure if I will ever get any policy papers at all. I just want to cancel this and get a refund of my money that axis has debited from my account !!

My name is Preetpal Singh Gill and I can be reached at [protected]. If i do not ear back within 48 hours, be rest assured that I will file a complaint wherever possible on the internet. On every social netoworking site like facebook. And anywhere possible, I will give my feedback about axis bank. I was lured into this policy. I was misinformed about the policy terms. And now when I want to cancel, I have to wait for the policy papers and the papers would never come..!!