Axis Bank Complaints & Reviews

i have an saving a/c on axis bank sector 7 in ballabgarh.but they are not sending statement from long time so plz i[censored] can resolve this problem than plz do somthing soon. my a/c number is [protected] named mohan ram f.c.a 499 chawla colony ballabgarh. phone number [protected].if bank can send me the statement on my email i.d then plz send it soon for financial year april 2011 to mar2012 on this id yogesh.[protected]@gmail.com. this is my son email id.plz revert soon i waiting for the responses by you.

Hi,

This is let all the consumers know that AXIS Bank is one of the worst bank to operate. They unnecessarily charge for no fault of customer and easily get away. i spend almost 6 months trying to get answer for the deduction done to my account but no response from any of them including supervisors.

I finally pre-closed my loan account. As i was talking to my colleagues yesterday i learnt they have also faced similar issues with AXIS Bank and is unable to get response.

They give hundred and one promises before they sell their product and then customer has to chase them up once they sell.

Regards,
Shobitha

Hi,


Home loan reference no. PHR[protected]

Worst service ever faced in my life.
I recommend any public/government bank far better than Axis Bank service.

Every Month there is a harassment call for not paying EMI,though given ECS Mandate form signed thrice.
For the past 7 months,I am paying EMI through Cash or Cheque.

This makes my credit history worst.





Regards
Palani

I applied for a personal loan in mid June and after some round of verification, Axis Bank says the loan has been approved (mind it!) and and on 27th June I signed the agreement and gave 24 post dated cheques to the Gachibowli Barnch and they said I will get the loan within couple of days. After 7-10 days of waiting to hear back from them, I started calling the DSA/DSE Suresh but he doesn't even bother to pickup the cal. When I visited the the bank then they are saying the process is still not done because of some permanent address related issues. How come they give this kind of foolish reasons after they say the loan is approved and take cheques. Now, after a long wait, Suresh is saying they have couriered the draft on Monday (I don't believe this guy actually) and NOT received the draft yet. I don't know how many days I need to wait for a BlueDart (as per Suresh) delivery.

If this is the service when you are selling a new product, I can guess what kind of service I can get once loan is disbursed (not sure though it will happen or not).

One thing for sure, I had a feeling that only ICICI is big **** but they are not alone. I will at least close my 5 year old Axis savings account for sure just for my mental satisfaction.

Hi,

For Mhada Lottery Following application were submitted.
[protected], [protected], [protected], [protected], [protected], [protected]

Three out of six ECS refunds received. Three more ECS refunds are awaited.

Contacted Mhada enquirey : MHADA Asked me to contact Axis bank where application was submitted.
Contacted Axis Bank Pimpri Office : Bank asked me to write to customer care.
Mailed to Axis customer care : It has asked me to sepak to customer care online and speak to MHADA.
Spoken to customer care online support Asked to contact Again to Mhada Office.

So it seems going in loop and till date no refund received.

Feel free to connect me on [protected]

Thanks and Regards
Rajaram Sonawane
[protected]
[protected]@gmail.com

I have applied for personal loan in the Local branch Udaipur. Have provided all the documents requested by the local branch and also requested that this is very urgent and please do not give any excuse after submitting all the documents. They committed to process the loan in seven working days, inspite o[censored]rgency I have agreed and assured by the axis bank that It will get process as per commitment.I have waited for seven days and was continuously trying to get the details if my loan is under process or not but never gets the feedback. The people does not have atticate to talk also. Now when I lost my patience on them, then they are giving me such stupid excuses that my documents are not complete.

As a loyal customer from past two years, I have first time applied for the loan and got such a disgusting services. I am totally disheartened and will try not be a part of Axis Bank ever.

A word of mouth really works a lot...............

Kind regards,
Mayuri Sisodia
+91-[protected]

Dear Sir,
I am a customer at Axis Bank Dehradun , in past 2 month I am not able to access my account due to net banking related matter after customer care support finally I approached to the branch and fill the desired format at branch required to get necessary inputs brom bank for net banking but I am noticing a strange approch of employee as they are just pretending to help but past 25 day's I could not det the inputs from bank every time when I contact branch get a fresh promise but these promise without action will not help me out from my issue and I am unable to make the pending vital transactions from my account .
Kindly look into this and extend your necessary support in this matter .
Regards
Devendra Kandari
M -[protected]

Hi,

This is a complaint which I want to address about Axis bank services. I lost my debit card on 08Apr2012 and I request for a replacement card on 16 Apr 2012 at Noida-63 branch. I got my debit card only after around 1 month and that too after so much follow ups and going to my branch office at Noida-16 personally and till that day I am still waiting for my ATM pin. Its being 2 and half months now and I still didn't get my ATM pin. I have called customer care and below are my request numbers.
On 24th may : 6378254
on 31 may : 6401094

Every time they said that the pin was not delivered because of address issue. I have given my office address for communications and i received all my important mails and courier at this address except for Axis bank(debit cards and pin).


I also fill up the grievance form 2 times(3631449 and 3616125) given at Axis bank site but my problem isn't resolved yet.
I don't know what to do now as I can not use my ATM card for my own money and I have to take the money from my friends for my survival.

I know that instead of this complaint my problem wont be resolved soon or may be never but I am writing it only to notify higher authority of Axis bank and other people about their services. I have no other option left except to close this salaried a/c and open a new a/c to some new bank(hope they dont have services like this bank). Also I will address this issue to my company officials too so that they can know that how their employees are suffering for their own money.

Hope this complaint will save other people from Axis bank trap and help other customers to resolve their problems.

Abhishek

DEAR SIR,

I WAS VISITED ON 28/3/2012 AT AXIS BANK, MP NAGAR BRANCH, BHOPAL & ENQUIRE ABOUT MY ACCOUNT BALANCE & ISSUED THE CHEQUES ACCORDIND TO BALANCE AVAILABLE. AS MY ACCOUNTS ARE NOT IN OPERATION SINCE LONG TIME , I ASK THE BANK EXECUTIVE ABOUT MY ACCOUNT STATUS ( ACTIVE OR DE- ACTIVE), AFTER GETTING CONFIRMATION FROM HER THAT THE ACCOUNT IS ACTIVE I ISSUED CHEQUES FOR LIC POLICY & REPAYMENT OF HOUSING LOAN TO GETTING THE TAX BENEFIT, BEFORE ISSUING THE CHEQUE I RE-CONFIRM FROM BANK EXECUTIVE AS THE CHEQUES ARE IMPORTANT, SHE ASSURED ME THAT THE CHEQUES WERE PASSED.

AFTER ONE MONTH I RECEIVED A LETTER FROM UNION BANK ( FROM WHERE I AM GETTING HOUSING LOAN) THAT THE CHEQUES WHICH WAS DEPOSITED BY ME FOR RE-PAYMENT OF HOUSING LOAN WERE BOUNCED DUE TO INSUFFICIENT BALANCE. I WAS SHOCKED & RUSH TO AXIS BANK. WHEN ENQUIRE ABOUT DISOWNERED CHEQUE, SHE TOLD ME THAT YOUR ACCOUNT IS DORMENT.

TILL TODAY I HAVE NOT RECEIVED A SINGLE CORRRESPONDANCE FROM BANK & DUE NEGLIGENCE OF BANK I AM NOT ABLE TO GET THE TAX BENEFIT.

YOU ARE REQUESTED TO PLEASE LOOK INTO THE MATTER & TAKE NECESSORY ACTION REGARDING THE SAME,

REGARDS,

RAKESH GANGRADE

I wanted to open saving bank A/C with axis bank for the same i provided all required documents for KYC on 14.06.12 it has already been almost 15 days i still have nether got my A/C number nor a welcome kit. I was promised by the executives that it would take take hardly 7 days to get welcome kit but i am still waiting for my A/C number & welcome kit when i call to their toll free number and speak to the customer care associates they simply say sorry and tell me to call after two hrs as the system is down i have been calling to their call center but i am yet to get any favorable response

I am an army officer presently serving in Nashik applied for housing loan of Rs 10 lac in axis bank, Kumari Talkies, RK Plaza, T Nagar, Rajhmundry. I had applied for the same loan in the month of Apr 1st week but so far there has been no response from their office. On asking the present status, they are always coming up with the excuse that it is under process. After a long wait and frustration, somewhere on 25 or 26 May 2012, when I asked the concerned loan executive, he said the sanction of loan is not possible because you are serving in Nashik and there is no RAC bank within the radius of 60 kms from your office and residence and hence we are unable to verify your residential and office address. When I asked them strongly that, 'if such a hindrance was there you shouldn't have accepted the documents of loan initially, why have you taken so much of time to come up with the reason for not sanctioning. it is ridiculous that Axis bank, Rajhmundry is unable to verify the office and residential address of govt officer serving anywhere in india'. I gave them each and every document what they asked for alongwith the cheque in advance for processing fee.

After this incident, the executive suddenly called me and said your documents are correct and complete in every manner and is likely to be sanctioned now as we have located one RAC bank nearby your location. Again they asked for self attested latest pay slip and a copy of bank statement. I had submitted that also. Whereas, they have not shown interest in sanctioning the loan so far. Now, when, I am asking the reasons for delay, the executive is always assuring me that it will be sanctioned within 3 or 4 days and giving contradictory statements and replies. On the other hand he is telling my agent who helped me in purchasing the plot in suvarnabhoomi venture that, the sanction of loan is not possible as he is serving in Nashik. They have wasted my time and money as well. Had they told me initially that the above loan cannot be sanctioned as you are serving in Nashik, I would have had looked for some other source. This bank may have to compensate my time and money if loan is not sanctioned end of the day.

Dear sir,
Namaste ,
Sub: My account is Debit Freeze WITHOUT NOTICE
Sir i open the account for Hetero Company, Hyderabad for salary account but i am not working company present, but account continue to saving for my personal ,My Aixs bank tell my account freeze for Police / CID department , with out any reason , no notice for me please tell hel me sir, i am common men not a criminal . but freeze my account for bank. bank tell police / CID DEPARTMENT LETTER MY ACCOUNT FREEZE PLEASE TELL Reason or notice give me sir,
My name: S.VEERABHADRA
MY bank name: AXIS BANK
MY BANK ADDRESS: HYDERABAD MAIN BRANCH
6-3-879/B, First Floor, Green Land Road, Begumpet ,
Hyderabad- 500016 , Andhra Pradesh
Landmark: Opposite Blue Moon Hotel
TEL:[protected] ,[protected]
PLEASE HELP ME SIR , UN FREEZE LETTER TO TRANSFETR TO OUR AXIS BANK OR TELL REASON SIR PLEASE SIR
THANKING YOU

We had taken a car loan from Axis Bank for an amount of Rs. 3 lakhs and have paid all thee EMIs on time. We decided to foreclose thee loan and we paid a penalty of 5% on thee foreclosure amount. The cheque got cleared on 17the of April,2012. However till date we have not received thee NOC as well as thee balance blank cheques instead of sending theem repeated mails, notheing has happened. Please do not associate withe theis bank anyone.

I have been receiving marketing calls from below numbers almost daily.

Inspite telling them to remove my number from the list, they reply back saying that we have this new data. They dont even check if the number is in DND or not.

These are the details :

Marketing calls from below numbers for credit cards and personal loans under the name of various banks like HSBC, HDFC, Axis Bank etc.

The numbers are
[protected] 18/06/2012 12:18 pm
[protected] 18/06/2012 2:52 pm
[protected] 18/06/2012 4:26 pm
[protected] 21/06/2012 12:14 pm Axis Bank personal Loan
[protected] 21/06/2012 15:47 pm Axis Bank personal Loan
[protected] 22/06/2012 11:40 am Axis Bank personal Loan

Will share my number on email. Its idea service provider.

Regards,
Satyajit

HI,
My name is sanjayMishra. I have a complaint regarding Axis Bank. I have a salary account in axis bank, i got my salary credited in my account on 4th May 2012 amount Rs 7954,but unfortunately amount of Rs 9448 got deducted from my account on 7th May 2012. On enquiring from the HR of the company I came to know that i have used credit card previously due to which amount got deducted to pay the outstanding amount which has not...

THIS IS Abdullah siddiqui from meerut.i opened my saving account in axis bank crystal branch last year.from the last 1 year i had not recieved my debit card.many times i complained but no action.and second time complaing online.hope so this time may be action taken.i dont know what king of service they are providing thrice i filled the form of debit card.


regards
abdullah siddiqui
[protected]

Dear Sir/Madam,

My name is ejaj haroon alam, Account No. [protected], Axis Bank in gandhidham gujrat,. I observed from my statement of account that there are deducted Rs. 280/-( DRCA) on 16/06/2012, kindly clarify it . If the amount of Rs. 280 has been deducted for the master card Card or as charges to draw cash from other banks than please refund it.


Thanking you, Sir/Madam.

Yours...

Dear Sir,

I have reserved E-Tickets through IRCTC website online, and cancelled the same because of post ponement of my program.
In my IRCTC account it is mentioned that bank has been instructed to refund the ticket amount. Regarding this I have given a complaint to the bank also.

But till today I am not able to get the amount credited.

Ticket details are attached below.

Please help me for the same I have filed a complaint in the bank also.

Yours Faithfully,
Santhosh

I'm srinivas saipureddy, My Axis Bank Account No. is [protected] .
Axis Bank deducted Rs. 550.00 without any reason and showing them as consolidate charges.
Previously they have deducted Rs. 311.00 as well. And still showing Rs. -250.31 (-ve balance). without any reason.
My account is a salary account and therefore it is supposed to be a ZERO balance account.
When I called the customer support, they dint replied me properly. I can't understand that how can a bank set transaction limit into a salary account?

Report:
[protected]
24/12/2010
Consolidated Charges for A/c
504.40

24/12/2010
Service Tax @10.30% on Charge
51.95


I hope someone from Axis Bank will look into this and refund my money so that I'll continue my account, otherwise feel free to close this account. I don't want to waste my money without any reson.

Thanks and regards
Srinivas saipureddy
mobile:[protected]/[protected]
email:[protected]@gmail.com

hello,

I have a balance of Rs. 5700 ( approx ) in my credit card and they are doing anything to get that money into my bank account.

I already emailed them 2 - 3 times but no reply...also contacted Customer Support but they raised their hands and said...we cant do anything in it.

Dont know what to do now...

Azeem
+91 - [protected]