B. E. S. T. Undertaking — but not stopping at stop

Address:Mumbai Suburban, Maharashtra

Respected Sir,

This is to inform you that some of the bus team( conductor + driver ) has taken the bus service as their own private property.It is been found and observed ( experienced ) by many along with myself that the bus never comes on time at the stop. I stay at yari road, and catch my bus from machlimar stop, you can imagine be what time limit the bus should come on stop (machlimar) from its yari road depot. but some time no bus on time and some other time two bus consecutively comes expelling the time table.

I am talking about the bus number 221 Which arrives on macchlimar stop in afternoon 3.05 pm . It is the fresh incident which took place today on 10th april 2010. i was waiting for the 221,i wanted to go to Andheri. around 2.54 pm. one bus came with nuimber plate 221 which was not going to Andheri station but to juhu depot. I was expecting the another bus on time and yes it did came on time, But before the stop arrives the bus pass away the stop without stopping at the bus stop.

My question is what the hell the reason was that the bus did not stopped at machlimar stop . this is not the first time that has happened this is the regular deed that bus driver and conductor follows.I had to take the rickshaw , i observes that the same bus was taking all the stops, than what the reason was that it did not stop at nmachlimar stop. i found the bus, stopped at the signal and due to my ragging anger i did gave bad words to the driver. but that is not going reverse the things out.

i want to take the firm action against the Driver and Conductor of the bus route no. 221 starts from yari road depot and reaches at 3.05 pm at machlimar.
Sir this has been happening quite often that , queueing for long long time and yet the bus do not come at bust stop.
I recommend that to regularise the servcies of the yari road/versova to andheri stn---- andheri stn to versova/yari road

i am sorry i have not taken its number.
and i am sorry too for my angry bahaviour.

mahesh-[protected]
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Really best is not giving any support to publice. conductor driver has taken the bus service as their own private property. Really both of very cruval. They are not giving any inquires reply to passenger's questions. They are really showing reduclass. Please take the actions against both of them.

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    Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba, Mumbai, Maharashtra, India - 400001
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