[Resolved]  B. E. S. T. Undertaking — Bus no 459 never on time

Hello,

I'm a regular traveller on bus route 459 starting from Malvani Depot.

It is observed that the bus is never on time in the morning between 7:45AM to 8:30AM..Sometimes the bus does not turn up for 45 min..& sometimes 2 buses arrive in the span of 10 min. As most o[censored]s are office goers it becomes very difficult to reach our office on time.

Also twice the bus broke down in between and once met with an accident. It is causing inconveience to lot of people. As it is difficult to get a rickshaw in the peak hours.

Also please increase the frequency of the bus and publish a time table.
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Aug 14, 2020
Complaint marked as Resolved 
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Hi,

the earlier complaint was made in oct 09 .. now we are in July... even after 9 months there is no improvement in the bus service. even today at Charkop naka bus stop -- i was waiting for the bus from 7.20 am and the bus arrived at 8.00am -- after 40 mins !!! in 40 mins one cud hv reached seepz easily. that bus's destination was mulund and was very packed so cudn't get into it. another 459 - seepz bus followed it which was little empty. on asking the reason for the delay.. the conductor says " depot officials dont give buses for 459" If there is any issue in the service BEST authorities should either improve their service of 459 or if not affordable STOP the service of 459 -- atleast the public will not spent their valuable time in waiting for the bus.

i would also suggest to shift the route of 359 ( fm malvani to vikhroli)-- presently it goes by SV road.. instead if it moves via ggn flyover, check naka and then chakala -- some of the crowd will be distributed.
Hi,

I had made a complaint regarding 459 bus (From Malwani to Mulund) in Oct 09, there seems to be no signs of improvement with this bus service its becoming worst day by day, there are no proper bus timings for this bus, its always removed late from the bus depot and then the drivers drive as per their mood if they feel they drive roughly and they do not stop the bus at the bus stop or otherwise drive so slowly that all the vehicles behind move ahead...This is become a serious problem for the public who really need to reach office on time..when u ask the driver or conductor anything they speak so rudely...if the buses are packed ladies and children are not even allowed to enter from front due to which the gents take good advantage of this..What service are your'll providing.. for buses where there is lot of crowd the frequency is so bad and the other buses like 273 they have so many buses every two minutes and no passengers..Ask the 459 bus Drives and Conductors every time you will find this bus punctured or not working, as the bus is so packed the bus cannot even move ahead its always stuck on the way...PLS TAKE STRICT ACTION AGAINST THIS BUS ROUTE... Because we as passengers are troubled like anything...Start some more buses from Malwani to Seepz or Powai...
{ 459 bus Malwani to Mulund } Between 7am to 8.15am no proper bus... We cannot afford to wait for 45 mins at the bus stop...KINDLY DO SOMETHING ABOUT THIS BUS SERVICE...
I Agree that BEST has its own set of rules to conduct the process. But the authority must also give an ear to problems of the commuters. These are the peoples for which this service renders.
Now, coming to the point my experience with bus No. 459 is so pathetic I don't even feel the need to complain. To say it shortly, it never comes on time and if comes breaks down very frequently.

Frequency is Yak !!!

I pray that Mumbaikars get a better alternative.

Thanks a lot if some one from the authority takes some spare time to through this issue.

Regards,
Shailesh
Hello,

I am regular traveller of bus 459... As all above users i also have the same complaint that its never on time and before that we that we dont know what is the correct time for which bus...


please publish a time table for 459 and also increase the frequency.. it will really help us
Very pathetic service of this bus I am standing goregoan hub mall from last 1.50 hr not a single trip ddid this bus why why why????

Only dindoshi...borivali...bus are coming again and again

Take strong action other wise this will be chronic issue for best
Issue Petain to Bus number 459, Frequency is worst.. I really fed up with regular late coming of bus..At Hiranandani, im always waiting for more than 30 min and when bus come, thn it's too crowded. Pls pls pls Solve the issue of frequency of 459.
Request to start bus from Shivaji Nagar Junction to Malwani. There are lots of peoples who have to take 489 till Puspa Park or 488 till Malad East then they have to change the bus..I am sure that this would be very much convenient for most of the people's if bus start in this route.
Thanks in advance for your kind support

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