[Resolved]  B. E. S. T. Undertaking — best Bus 603 complaint

Dear Sir,

Myslelf Mrs. Prachi Vikrant Jadhav, working for Hindustan Construction Co ltd, had been a regular commuter of Bus no 603, for the route, Bhandup Village to Hindustan Stop. Today I when I was catching a Bus at 1.45pm (Date- 14.05.10) at Hema Park Stop- Bhandup East, Bus was in speed above 40kmp so I waived the hand in air, driver acknowledged it and he stopped the bus for about 5 to 7 mtrs ahead of the bus stop, by the time I could walk down till the entrance of the Bus, driver immediately started the bus without taking any commuters inside the bus.

Then I got frustrated and I have immediately taken auto rickshaw and followed that bus. Then I got hold of that bus after 2 stops (DAV College Stop) and I managed to enter.
Driver was in immense hurry to rush the bus n was not ready to accept his mistake. He didn’t disclose his name. So I have noted down his batch no as follows- 17583 and conductors batch no as- 45775. Bus No -160

Now this has become the regular practice of drivers especially during afternoon times causing lot of problems to commuters.


I have managed to click photograph of Driver and Conductor both. You are kindly requested to issue strict warning against them so these practices will not be repeated in the future.

Thanking you.



With Regards

Prachi Khanvilkar
Officer (Equipment)
Hindustan Construction Company Ltd
Hincon House, LBS Marg
Vikhroli (West)
Mumbai 400 083, India

Tel:[protected] /[protected]D)
Fax:[protected]D)
Email: prachi.[protected]@hccindia.com
Website: www.hccindia.com
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Aug 13, 2020
Complaint marked as Resolved 
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I am a regular commuter of bus 603, I want to complaint about these bus drivers and conductors, who waste immense amount of time at last stop (Jai shree krishna), despite knowing that the frequency is less…and keep people waiting for hrs…I notice this everyday as I, live at last stop. There are times when two (603) buses are waiting at last stop and starts the next schedule together. There is no fix timings for this bus and its not because of traffic, its because of the time these bus drivers waste. Working or elderly people face inconvenience due to this. Please look into this, its a request.

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