B. E. S. T. Undertaking — Hearing problem of the BEST conductor

Address:

Maharashtra

I had boarded bus no 299 from Borivali st. Before entering the bus I and my mother had asked if the same will go to Magathane. The answer was yes. After I boarded the bus, i asked the conductor if he has change of rs 100. He told me yes and I gave him Rs 100 note. But to my surprise the ticket that he gave me was of Rs 25 each. When I asked him why he has gvn me ticket of rs 25. he told me that the same was asked by you. I had never told him that i want Rs 25 ticket. I met Mr. Sawant at the Depo and he told me to lodge a written complaint for the same as he was not able to take any decision. i have lodged complaint and no. is 71. I want the excess amt of rs 42 refunded back to me.
Date:[protected]
No. of conductor: 190513
Ticket no:[protected]/ 82