[Resolved]  B. E. S. T. Undertaking — overcharging

Address:Mumbai City, Maharashtra

16th Aug 2011,
i, boarded the bus from T junction and wanted to travel till Family court, i boarded 505 bus going to Bandra kurla complex. The bus conductor charged me rs.7 the

ticket no is Bandra no [protected]
193135 16/08/11 time 10:09:01
5051 limited
dharavi pivla bangla to bandra station (w)
full 1* 6.85+0.15=7

0000420d2e68 bnd 00077

The bus does'nt go to bandra station. still they issue ticket upto bandra station.
This is a clear case of cheating and over charging the consumer as per best tarriff.
The conductor said the new system is to be loaded and there is a software issue.

As a consumer when the actual tariff is Rs.4 as per best tarriff why the best is charging excess rs 3 because their ticket printer is not programmed properly.

Thus we request to stop this cheating of consumers and if the software or hardware is faulty please issue this complaint against the software and hardware vendor who has suuplied this equipment.

Or this is the excuse by best authority to take more money from the consumers.

Please look into the matter at the earliest.

Sameer
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B.E.S.T. Undertaking
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    20%
    Complaints
    1338
    Pending
    0
    Resolved
    262
    B.E.S.T. Undertaking Phone
    +91 22 2372 6983
    +91 22 2414 6262
    +91 22 2418 0016
    B.E.S.T. Undertaking Address
    Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba, Mumbai, Maharashtra, India - 400001
    View all B.E.S.T. Undertaking contact information