B. E. S. T. Undertaking — Justify journey duration

Address:

Mumbai Suburban, Maharashtra

A 460 limited bus plying from Mulund Depot to Gorai Depot on 30 March 2010 is at the Bhandup station bus stop at 8.20 AM and reaches the signal on Western Express Highway near Dindoshi at 10.20 AM. No traffic or obstruction on that side of the lane when inside Aarey colony.Bus (MH-01 L-8005) keeps moving at unreasonably slow pace for unknown reason.Picks up speed only when irate commuters protest , only to be halted two hundred meters away before reaching the Dindoshi bus depot.The men on duty proclaim the bus to be 'on verge of breakdown' and ask all passengers to alight.

I request authorities to confirm if there is indeed a technical issue with that bus as on 30 March 2010.If not, please justify how a vehicle could take two full hours to go from Bhandup to Dindoshi with moderate traffic at that time on the route till Aarey colony and a freeway till Checknaka.

Thanks.